based on 40030 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Reasonable pricing. Jared was amazing!
Great customer service! Employee (Rob) was excellent!
Your Tech, Edward, was very helpful and took an interest in what needed to be done and completed the work nicely.
Our carpet looks great and the person who did the job was informative and friendly.
Service showed willingness to work out the best deal possible. Thank you. I feel confident that my carpet was cleaned and with care. Looks Great!
Entire house smells fantastic instead of like harsh chemicals. Carpets are nice and soft instead of being crunchy.
Love Roy, great job!!!
No chemicals or perfumes
Excellent Customer Service.
Awesome cleaning and service!
The agent was very helpful by keeping me advised of what he was doing. I will definitely recommend Zeroez to me friends.
My carpet as soon as it dried started to show all the stains immediately. A $99 carpet cleaning would have done that as well also the room that wasn't done was purposely cleaned about 2 feet in to show the difference and I believe it was done on purpose and last but not least the man who came here first quoted me $200 and the other man who did it said he didn't know what he was talking about and he was a bad quoter and I wound up having to pay $380 for the service a was quoted at $200.
Thank yo, Name removed
Timely, professional, kind. Thank you and I have already recommended you to my parents, they will be calling you shortly. I intend to use you again next year.
Andrew our tec was very knowledgeable...He knows so much about stains,carpet types,ect..He was very pleasant to talk to.We will always request him,on our next cleaning.Carpets look great!
Outstanding serviceman and cant believe how great a job that was done on my carpet. well worth the cost of the job.
The results
Your guys were great however my carpet seems to feel like it's stiff
I think that everything looked really great when it was finished and no harsh smells
Just expected better results
Great service and Andrew is very professional, knowledgeable and does a good job. Also, I like the products used on the carpet.
Like that no soap is used on the carpet.
He was very professional, he explained everything to my husband and he was very impressed with the service. We will refer you to our friends and neighbors, and if you would like to call us in about 6 months, we will be ready for your services again, I`f sooner I`ll contact you!
Thorough cleaning
Polite hard working employees
THEY SHOWED UP ON TIME AND DID AN EXCELLENT JOB.
Friendly professional staff and very high quality of work. Thank you!
It was my first appointment with Zerorez. They were on time, friendly, professional very thorough and quick. The carpets dried out in 3-4 hours and were soft without any crunchy residue as promised. I am very happy with the service and will use Zerorez from now on.
great product and service.
Price quoted was not honored. I spoke with zerorez twice and told them I had wool carpet and the guy both times said that it was no problem
When cleaner came he said that was not true and charged by the square foot. Very deceitful business practice. Complete bait and switch.
And then he didn't even try to get the two little spots I asked him to. The carpet looks exactly the same. Complete waste of my time and money
If u care - U can contact me by phone.
Phone number removed
Name removed
I like that Zerorez doesn't use chemicals that will only attract dirt, and I also like the orange peel extract you use to make my carpets smell fresh.
No residue, dried quickly and the staff was great