based on 41173 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Best service and knowledge of Carpet and Cleaning of Carpet.
Had the whole house done and carpet looks as new.
Was recommended to cleaned once per year and will by Zerorez again.
Great job.
Cleaned well. Great employee
Jay was very professional and knowledgable and took great effort to remove water based personal lubricant stains. His customer service skills were excellent. I was disappointed in the Pre Treatment of the stains and the companies inability to supply Jay with stronger cleaner. I was hoping for better results.
Shannon was great he was very knowledgable about the products he was using and how it they would help elimate pet stains and the drying process.
He did pressure for 'upsales' onlly made suggestion. He was great very professional clean and respectful he his a great asset to your company. I will use Zerorez services again and refer others just simply based on how Shannon represented Zerorez.
Deep cleaning was very good. Great customer service.
Service was swift and professional. Carpets feel like new -- not all crusty with soap like other cleaners.
Awesome as usual!
The technician was kind, friendly and worked efficiently. He made some great recommendations for some things we had not thought of and also the staff kept us up to date about our appointment time.
This was the best service I have had in several years. It cleaned all pet stains/odors and traffic areas perfectly!!! Thanks
I'll definitely use your service again!
Ben was very knowledgeable regarding what was needed to take care of the urine smell in my master bedroom. I am very happy with the result.
Workmanship and professionalism were excellent.
zac was very polite and did a good job. He worked very hard and was always a gentleman
Very efficient. Great job!
I love zerorez. The people are so kind and on time. They do an outstanding job.
Complete focus on our circumstances rather than a predetermined plan.
well you get the job done
Clean, safe, dries fast
Treat and pay employees better
Amazing results with both carpet and tile. Both look brand new!
Friendly, on time. and seemed to work very well!
The way the Empowered Water leaves the carpet and the overall quality of the service. Thanks!
Cost. This was $60 more than what I've paid in 5 years. Not likely to call back because of cost.
On time, and they did a great job.
the tech was professional, on time, and did a great job
The fee was entirely different than what was expected. We had three area rugs, all in one area and no furniture on any of them, I expected to be charged $87.00 (The advertised $29.00 X 3) plus $8.00 home fee. Yet the fee charged totaled $143.00. The area of these rugs do not have the square footage that would cover two small bedrooms. I feel this was poor business.
Carpets look fabulous...however, the 3 hour window on waiting is dissappointing. Our cleaner...Zack was awesome!
No Detergent. On time, Excellent Service.
service & reliable timetable
Willingness to see my point of view in what and where I want cleaned without high powered salesmanship .
I had a very bad carpet where stains kept coming back and I wasn't expecting miracles but Brandon did such an amazing job and took the time to explain what was causing the problem. Great results and great customer service.