based on 40325 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Workmen are clean, respectful, tell everything up front. No residue!
friendly technician, good job getting the carpet clean.
Pet stain/ odor removal and no chemicals in my carpet.
Price is too high
Explanation by tech about what would assist in keeping my carpet clean and understand how soap residue was keeping my carpet looking bad in the high pattern areas since I was using to much soap on my carpet!!
Never any pressure to buy other products or services but explained advantages for me because of new puppy and also explained I had high end carpet no longer offered so take care of it and it will last!!
Great service and knowledgeable tech.
Best carpet cleaning job I have ever had. The representative who came to my house also told me about other services that your company offers that I didn't know about. This was very helpful. I didn't feel pressured, just informed. My carpets look as good as new. No one else has been able to do this.
I'm thrilled.
Not so much upsell
No chemicals
I like that no chemicals or soaps are used in the carpet cleaning process. And seems like the equipment is very heavy duty.
We were lucky to have Zak Taylor for our cleaning. He went above and beyond to do a wonderful joy.
We were extremely happy with the job he did and with your system for cleaning carpets.
professional and great job
We loved Jacob! He was so knowledgeable and professional. Wish everyone cared like he did.
Carpets look good. Love your service people
I have used you before on other properties I own and the carpets stay cleaner much longer than other services.
Great cleaning job. Nice techs.
Brandon was very thorough and cared about the job he performed.
The price was very reasonable and competitive, and the service was exceptional!
Great job cleaning my carpet at a very fair price. The technician Rob was professional, knowledgeable and did not try to up-sell me on anything I didn't need or want. The equipment was impressive indeed: A big truck with a professional-grade cleaning machine. Not some puny van with an old dirty machine like most other carpet cleaning services use. This is the only company I will use in the future.
My bedroom carpet looks worse than before it was cleaned:( the stairs look great.
The guys were very fast and knowledgable, the work was perfect!!! Sorry, I can't remember the guys names.
Seemed to do a good job.
The carpets are very clean and fresh looking.
The tec was wonderful
The most courteous technicians and very professional service! Also this is the only carpet company my holistic vet recommended to use around my dog who's health isn't the best.
I like the way though stains disappear
The service men were professional and efficient. The carpel looks and feels great!!! And I enjoyed the lovely aroma in the air while the cleaning took place.
I just noticed the billing address on my invoice is incorrect. I can understand why the Zerorez rep didn't think to ask if it was correct, but now the charge will not go through well on your end. Please let me know how you would like me to resolve this issue...
Our technicians were great, explaining the process and the likely results. Our upholstery looks great after our two techs worked over 3.5 hours.
Very knowledgeable and professional.
Gets carpet really clean. No residue of soaps leaving carpet scratchy to bare feet.