based on 40881 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
There is no crusty residue left when the job is over.
Braiden our technician was courteous. On time. Did great work! And we will definitely use you all again!
Your company does a good job. My carpets are old but when you get done with them they look like new.
Thank you.
I was very happy with the carpet your cleaning service. The technician arrived on time, was professional and courteous, and took the time to answer my questions. My carpets look and smell great, and they did an excellent job removing stains and making everything look fresh again. I appreciate the care and attention to detail, and I would definitely recommend this service to others. Thank you for a job well done!
Very professional service. Dealt with all difficult problems. We are very happy with the service & results.
Staff, Major & Bernardo,you sent to my home to clean air, ducts, dryer vent, carpets, and tile were timely, thorough and friendly.
The customer service was amazing, the technician was very professional and gave me great advice regarding my carpet. I will always use Zero Rez for my carpet cleaning and recommend it to my friends and family.
used for years
We had an excellent experience with Zerorez! Mike and Ethan were professional, friendly, and efficient from start to finish. We especially appreciated how knowledgeable Mike was—he took the time to explain our options and helped us choose the right treatment plan for our carpets without any pressure.
They did a thorough job, and our carpets look and feel amazing! Best of all, there’s no crunchy texture or sticky residue left behind, just clean, fresh, soft carpets. We also have peace of mind knowing they’re protected. Highly recommend Zerorez, and if you get Mike and Ethan, you’re in great hands!
Quick and easy area rug cleaning
They were easy to schedule with and very professional. The floors turned out great. He did an awesome job!
I like the service
Technician was so courteous and worked really hard and efficiently. Explained everything clearly and payment process was quick and easy.
On time and did a great job!
Good communication for arrival. Very respectful of my furniture. Assisted with moving furniture. Friendly. The results were astonishing! Better than I expected
excellent results! Brayden was very experienced and polite!
On time Steve our tech did a great job. We will use again
Fast friendly service Great results. Love how quickly the job gets done!
I had schedule a cleaning and the service technician was prompt, quick and my carpets look brand new! I will be booking again for all my cleaning services!
Be more specific, about sizes. I don’t think you should tell someone that lives on the second floor, by the way we charge additional 60 for setting up stairs. 3 rooms? I still paid over 160 that included a 40 dollar pre treatment, but for a living room and stairs, it’s an apartment. 160? The tech was good he was quick diligent, and respectful. But $160?
Tech was super friendly, arrived early, finished on time, and did a great job.
Organized! And Professional
Everything!! Major did a fantastic job. Carpet and tile look great! Very pleased.
The young man took the time to explain everything that he was going to do. When he finished he also explained why certain areas were not up to par. Thank You!!
There are spots on the carpet that even our bissel gets off in 2min that were still there and we had to clean the carpet the same day after zero rez “cleaned” them.
Zerorez did an outstanding job in cleaning my living room, dining room, family room and stairs. I was planning on replacing the family room carpet but it turned out so nice that we are now planning to keep it for a few more years. Owyn took the time to explain the process they used and didn't try to upsell us any unnecessary services. I highly recommend Zerorez and will be using them again in the near future.
Your service is very good however your employees are exceptional. My service provider yesterday was a man I nicknamed “Mac”. I don’t hear well and didn’t seem to mind. Very nice man with a great attitude.Personable, professional and kind is a winning combination for all concerned. I will request “Mac” again!
First, the tech was very professional and did an excellent job with communication. Because you don't use soap on the carpets for cleaning, there is no crusty residue. I am very happy with your service.
Bradley was Fantastic super friendly on time. Great communication was such a hard worker handled my rug like a champ. Give me all the information I needed answered all of my questions 10 out of 10 Customer Service.
Technicians. Are always very helpful. They answer any and all questions and do a wonderful job. I will always use zerorez!