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based on 28805 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
we have used zero rez several times now, and each service has been excellent. we recommend zero rez to all of our friends.
Great service. Much faster drying time than other types of rug cleaning companies we have used.
Knowledgeable technicians who are very polite had proficient at their job not to mention timely with feed back on arrival times
Carpets look great! No hidden fees or added charges. Patrick was very friendly and professional.
the fact that no soap is used.
Fine
After hearing ads on WOKV, I decided to give you a try on some horrid carpets before ripping them up and replacing. I'm glad I did! The carpets definitely do not look new, but look tons better than before. Your man was quick, knowledgeable, and courteous.
Name removed
Avondale, Jax FL
Thorough cleaning with lots of information about the process. Honesty about stains that won't come out.
Professionalism of technician, fair price, excellent carpet cleaning.
No chemicals
Professional tech and good job
Friendly staff and carpets look great!
Service was great again !!! second time in less than a week Nice to see there are still employees that still care!!
Appreciate that Zerorez uses no chemicals other than natural. The carpet was cleaned to our satisfaction and all large dirt areas were cleaned. The carpets dried in a reasonable amount of time (somewhat longer than the technician stated (6 hours) but was dry by morning). Previous company we used gave a time frame of about the same but it took days to dry.
You are professional and timely!
Much appreciated.
Thank You!
Good service,3rd time using Zerorez and have always been pleased, technition very helpful even giving us booties to use while carpet was still wet. See you next time the carpet needs cleaning! First name removed
very good customer service communication excellent product very satisfied
Timely, hard working. Get carpets clean if possible
Yall got that nasty filthy dog laid on sofa clean-----thought it would be impossible! Bet it took 10 years off of your equipment! All rugs and carpet shine now and show a deep rich color previously hidden. Thank you so much! Name removed
No soap to leave residue
The service technician was quick, efficient and did a great job.
Your technician was prompt and courteous. The carpets look fantastic! The technician also showed me a video on rug cleaning that I was unaware Zerorez handles. I might take advantage of this service in the future. Very pleased with the service and the quick, ease of making an appt.
Excellent customer service
Thank you for coming back out to redo my carpets! I am happy there is a company that stands behind their product and services!! :)
Product doesn't leave a residue, technician was very thorough and courteous. I am a repeat customer and have recommended your company to several others.
Patrick did a great job, we are very satisfied with the results.
Very nice tech and and thorough job on carpet.
Courteus service. Prompt
Looks much better. Thank you.
I've always been satified with Zerorez. The men that come out are very friendly and courteous. Willing to accommodate whatever you need done.
Customer service is excellent! Easy to schedule, on time appointments with call ahead to let me know you are on the way. Very professional in-home service reps (feel safe and he even liked my hyper Jack Russell Terrier). Outstanding results on my grout!