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based on 28806 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Safe product. Knowledgeable, tech. Carpet and Tile came very clean.
I like the products used.
Explain the process of ongoing wicking on extremely soiled carpet in advance of deep cleaning.
The cleaning product is wonderful. The furniture colors look much more brilliant.
Quick and clean in an almost sterile way. Price, so far, has been agreeable too.
You are on time, nice technicians, your product doesn't leave the carpet crunchy and it dries quickly. The carpets stay clean longer.
Very good service and competitive pricing.
You did exactly what you said you would.
The Tech are friendly and keep the house as clean as possible. The furniture and rugs really come clean and STAY clean.
The professionalism and reminder of appt. And best of all IMPOSSIBLE stains were lifted and my carpets look like brand new….my neighbor already asked what it was….he needs his tile grout cleaned. Extremely pleased!!
The clean smell when the tech is done and no or little chemicals used to clean my carpet. Thank you.
My carpets are white, and we have 3 kids and a dog that loves the dirt. After Zerores cleans, my carpets are like new again. And my carpets are over 10 years old!
technician was knowledgeable and professional and the carpets were cleaned; a spot had returned and it was retreated quickly.
Smelled very clean, looks wonderful
cleaned a very dirty carpet.....stayed wet a little longer than I liked...but the tec was very nice and professional
I have used Zerorez for all my carpet cleaning needs since they arrived in Jacksonville what seems almost 10 years ago. I initially contacted them based on a radio ad I heard. The first cleaning they did for me was on a commercial/rental residence and I had struggled to find a top shelf carpet cleaner that could handle such conditions. They took care of it and I was spared the expense of replacing the carpet and it stayed clean much longer than traditional methods. Their equipment is top shelf and so are the folks who do the work, which is why they are my first and only call.
The service is top quality, the techs are curtious and efficient. Work is completed in reasonable time, and as your name suggests their is nothing left behind.
I was advised by Ben, the technician , that the carpet would not look new. It looked as good as new and all stains were removed. I took a chance with cleaning as opposed to buying new and so glad I did. I could not be more satisfied.
Tony M
the gentlemen explained what he was going to do. Was Well informed, quick and very good service.
I like that your employees are very nice and helpful. The Tech that came to my home was very respectful and explained all of the options I had to choose from.
Timely and finished product as expected
The technicians are always on time and go beyond my expectations to complete the job to my satisfactory. Will never use another company for my floor cleaning needs. A step above the rest.
prompt, courteous, and efficient service. Carpet looks great.
Make sure when your heavy cleaning spots that they are removed. Mine came back already and they look worse than before I had it cleaned. See my e-mail from yesterday. Email address removed Could not link to the service yesterday, so I e-mailed you under my own address.
Professional, friendly service
The tech was perfessional and understanding of our needs
The staff is friendly, courteous, and helpful. Prices are competitive. Work is performed well.
Very professional and do a good job.
They work very well.
congeniality of staff and owners