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based on 28805 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Ontime, excellant clean job!!
There are places that still have spots that did not come clean.
The tech came after dark ,and places were not
done or could not be seen. We should have them done over again
but because of the time of year probably will not get done untill after hollidays.
Was a very bad time of day to be done or to be scheduled to be done. Did not feel as
pleased as 99.9 said I would be.
The technician was on time. Very polite, neat and managed time effectively. My carpets look like they are brand new. I never thought the one carpet could ever be clean again.
Professional technician who took his time to do a good job cleaning our floors and furniture.
I like that your cleaning solutions are toxin and residue free. Service man arrived on time and was very professional. Everyone I talked to on the phone re: quote and setting up appointment was friendly and helpful. I will definitely recommend you to my family and friends. Thank you.
My carpet (more than 10 years old) always looks new once you are done
Patrick arrived early to our appointment, was very efficient and very informative about how the process worked and how he would proceed. He finished in a more than reasonable time and my caprets and tile have never been so clean! We were very satisfied with the results and with Patrick. You have converted us from a Chem-Dry customer of more than 8 years.
Dependability
Great job! Carpets look amazing. The tech was great, very professional.
I now know that you clean Persian rugs that is certainly a plus. The guy that came out was professional and affable.
ontime and good technician
friendly service
my carpets have never been so clean using other commercial cleaners.
My floor looks good as new, very very impressed!
Employees are extremely professional and courteous. They are on time, do a great job and clean up before they leave.
Overall excellent results- their were several small spots in the carpet and the grout that once dry were still soiled . There were also a few areas of grout that were blown out in the kitchen that I will need to repair. Overall, I was very pleased with Seth's hard work.
The cleaning process you use and the professionalism of your staff
The service tech did a good job. He was courteous and went diligently about his work.
No chemicals. The carpets got cleaner than any other time!
I like the timeliness of the service, the personal attitude of the workers, the professionalism I feel from them and of course, the results are very nice. I used you from a recommendation and then used you in my new home and old home after my move!
Your tech was very polite. He did an excellent job. The job was done quickly. There was no perfume smell residue. I was very pleased with both the out come and the service.
You all have always done a quality job in cleaning my carpets and tile floor
The price quoted is the price paid - no high pressure upgrade sales pitch.
Knowledgeable
Mostly, the promptness, and the honesty . I always feel that he job was done well and I always recommend Zero Rez to others.
Technician was very polite and knowlageable. Very quick service. Arrived when promised.
prompt, courteous, knowledgeable
Derek, the gentleman that cleaned my carpets, that were absolutley awful. He saved my Thanksgiving. I have 5 dogs. Need I say more. He was also professional and calming in a stressful time.
Great customer service, great technician and great price!
Great