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based on 28814 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great job cleaning carpets.
Hired 2 other cleaning companies since moving in 8 years ago. One company took 24 hours for carpet to dry, one had very unfriendly employee that came over. Both cleaned the carpet fine but could not clean the kitchen/bathroom tile - one said it was too "stained" to try the other got it a couple shades lighter. Zerorez got the tile back to the original grout color! Kitchen and bath tile look brand new! Only problem now is the bathroom tile is so clean it makes the bath rug looks old and dirty LOL! Robert was very friendly and did a great job!
My tile floors were stripped and cleaned. An overall big improvement. I was told that 100% of the coating may not come up upon stripping and that is understandable. While most of it did come up, there are some areas that I feel could have been worked on more, such as areas around doorways to other rooms/areas right against floorboards. Also, I have wood floors in my bedrooms and I requested something be put down to prevent water from going under the door. That was not done and there was overspray on my wood floors.
I absolutely loved how your product was able to remove some of the toughest stains. Also, the man providing the services was absolutely a great person to work with. He really knew his stuff and was very nice. We will definitely use you again.
outstanding as always
Good customer service.
Very prompt in arriving - thorough explanation of procedures and costs - wearing foot covers when performing work - friendly and informative
Excellent customer service - services exactly as described
Promptness on arrival and getting whatever job done that we have requested. Finished work always is quality.
The service and ability to understand and solve the problems.
Zerorez staff was very friendly and they came in and were very efficient. They were up front about pricing and stood by their product. My carpets look brand new again thanks to Zerorez
Courteous efficient service!
Very professional and Garrett was the greatest employee that has ever come to our home to clean carpets. This is the Jacksonvilke, Fla location of Zero Rez
I was very pleased with the service I received. The service person was knowledgeable and professional.
Smells great. Gets it clean.
Incredibly knowledgable, professional, helpful, and friendly technicians, the right equipment to get the job done, and amazing results! Super pleased with the entire process. My floors look great and my house smells wonderful!
The products that was used to clean my carpet was just what it needed. There was no sticky feeling with the carpet the following day after it had dried and it made my old carpet look like new. The associate took the extra time to explain the process before, during the cleaning process and after he had finished the cleaning. He was a true professional.
I like the result it had on my carpet, and the technician was very knowledgeable and courteous of what I needed.
People are very polite and do a good job.
On time .excellent job.well done
Knowledge, friendliness, your products work well and your service technicians are great.
On time, polite & great job. Will recommend to all my friends!
great job. helpful, courteous, service
Your. Service man was very courteous and thorough in his work. Left the house selling good from the cleaning products
I was disappointed that the track areas did not look much better. The rest looked very clean, he said the track areas had
Fabric. That was bent from the walking areas & woulfd still look dark even though they were clean. Disappointed because the carpet is only one yr, old.
the person who did the cleaning was very professional and did a great job
all
Easy to schedule. Very willing to fit me in. Come as scheduled. ON TIME! Good customer service.
That they are non chemical and my carpet looks and feels awesome!
Kellin is a Pro and retreated stubborn dirt, which improved the outcome and made my wife happy.

The young man that came out was Awesome and very Knowledgeable and very Professional.