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based on 29103 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Primarily, the gentleman (employee) who came out, David Johnson, was a pleasure to have in my house, an exemplary worker, courteous, considerate, efficient and respectful. The results were very good, David Johnson was excellent. You are indeed blessed to have such great employee.
Great customer service!
I like how Robert explained what would happen with the grout in our home. I tried to clean it before and it got darker. He educated me enough to where I could trust it would return closer if not totally back to its original color. He was right and it was beautiful!
We were told that delivery of our rug would occur on Saturday 9/19 in the afternoon. We called the gate to let the company in; we moved the furniture out of the way and mopped the floor. We had dinner guests coming that evening. At 4:00 we called the company to find out when the delivery would happen; no one answered, so we left a message. Finally, as our guests arrived, we moved all the furniture back into place. On Monday morning, we were told that we were given that delivery date in error; in fact, our rug would not be returned until Thursday. Poor communication.
Job was done professionally, throughly and on time Brad explained what he was going to do then with lots of hard work got the carpet cleaner than ever before. We will definitely use Zerorez again.
The last application left the rooms much wetter than in any previous application. We have been using Zerorez for quite a few years and have never had this situation before.
Kamal Last name removed
clean, fresh smell
David showed up on time and did a great job. He was very friendly and knowledgeable as he explained my problem areas and made a good effort in upgrading me to the stain guard to keep the problem from getting worse. Highly recommend.
Zerorez is a company that consistently provides the highest level of quality in their work and in their employees. Their employees are always professional and friendly and their work is absolutely the best!
You are very customer oriented. Garrett did a thorough job and was very professional. He explained in advance what he was doing along with the expected results. I have used Zerorez in the past and will continue to do so as well as recommend them to others seeking similar services.
Carpet is dry in short period of time
Your technician was very professional and explained everything he was doing. He worked quickly and did a great job!
Work well done. Arrived on time! Floors look GREAT! Just putting our house up for sale.
My floors feel very clean. The price was fair and the technicians were very professional.
They work.
Very polite and helpful young man, Brad S.
Immediately came back out to fix a problem - great customer service. Also, both techs were very nice and professional.
Seems to work very well
Carpet is clean
Everything
Professional Great cleaning
Service was great.
Prompt service, good job and smells great.
Clean scent, quick drying, good cleaning power, knowledgeable technician.
He was great! Informative/friendly
Great technician - David
Very effective cleaning
The carpet was well cleaned and dried fast.
High pressure sales for additional business cleaning tile, etc.
Master bedroom charged as 2 rooms instead of one. Invoice included a free hall, we do not have a carpeted hall.
Citrus smell was very powerful and damp carpet had very slippery residue after cleaning.
I think its better than all the other carpet products out there
Proffesional technician, fast service, and got stains out