- Phone: 904-891-0631
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based on 28816 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The young man was very professional. He explained the product to me, walked through the process and did an excellent job.
I love the products. I always tell everyone I know that Zero Rez is the best carpet cleaning company in Jacksonville. I always use them in all my properties and at my residence. The techs. are the best. You'll never go wrong using Zero Rez..
They are natural, green
The prior guy did an excellent job. The last guy, missed a spot and the kitchen tile floor was not as cleaned as the first time. Maybe he was in a hurry, I don't know I thought things looked great but then I took a second look after he left.
Carpet seems to stay cleaner longer and they look so good after the cleaning
service was fabulous. the product certainly got the job done. I am very pleased and have already passed your name and phone number on.
your rates are too high for a commercial account, three times the rate
I was very impressed with the person who cleaned my carpet.
Safe for my kids and my fur babies
They are exactly as advertised. No gimmicks and fair prices.
Cleaning without all the soaps and detergents.
The carpets are left looking new. They also smell fresh and clean and do not have a "crunchy" feeling after they have dried. The technician was professional and nice. He came right on time.
immediate response to my questions or any problems
That there is no residue left behind.
The guys doing the work are extremely professional, detailed and courteous.
Cleaning process is excellent.
That there is no residue and carpets look great when they are finished
Prompt, quick and felt clean after cleaning
Made a sofa I thought was done look brand new.
Very reasonable price, friendly staff, great service
I have always been very satisfied with the cleaning of my carpets, however, this time there are some really noticeable areas left that were not cleaned.
I have called to let you know and they are coming again tomorrow to take care of my complaints.
I also noticed that when I went on your website to get the phone number, there was a special of three rooms and one free hallway. We did not get the benefit of this special when we paid for your service. Perhaps we made our appointment before your special began. Please look into this. I would hate for another customer to not get the benefit of this special.
I have and will continue to recommend your service to my friends.I like the fact that you don't use soap and water to attract dirt later.
All in all, I think you have a good service with very nice and fair people who do the cleaning.
Thank you for the opportunity to give you this feedback.
Tech was very thorough and tried very hard to please.
Very professional, and happy with results. Thanks!
The tech, Robert, came at the exact appointment time. He was very professional and worked quickly. I appreciate the services he provided.
Clean, quick and professional.
Excellent job! I have several rental properties so will be calling you guys again! Very professional and the job was well done!!
No soapy residue, feels very clean. :)
The carpets were extremely clean after the serviceman was done with the job
There's so much hype about no residue left on carpets, but I did not like the crunchy feeling that the cleaning left on my carpet. It looked clean though.
No chemicals and a very professional staff