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based on 29103 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It dries so quickly.
Smelt great and looked good! The man that came to our hom was very knowledgable and extremely nice.
It made my carpet look like new. I love the citrus smell; and I like the protection seal that was applied.Finally the service man Mr. Donald Johnson, was very know legalese about the product. He was able to answer all my many questions.
Very good products and Robert was great very good service
On time, efficient and knowledgable.
You did a great job on my carpet. It looks great!!!!
Technicians were were cordial and professional. Carpets look and smell great, and I love that there is no "crunchiness!"
The care representative that came to our home and the customer service experience from the time we initiated the call to schedule the appointment.
Ben was very knowledgeable, friendly, and detailed when cleaning my carpet. He did a great job.
service rep was very informative and thorough...job well done
Brad Swain did an awesome job! Thank you!
The technician came on time was very professional explained everything to me and did a great job
Had my carpets cleaned in my home in Atlanta over six months ago and you can still smell the clean smell when you walk in. Very pleased with the results from Zerorez, that's why I wanted them to come clean my carpets in Jacksonville before I moved in. Garrett did an awesome job and would highly recommend Zerorez.
carpet is clened very well
Very friendly, professional and thorough
My carpets look GREAT !! David did a really wonderful job, I'll request him next time.
The carpet was cleaned promptly,efficiently and well. The lady who answered the phone and Spencer were polite, knowledgeable, and friendly. The chemicals did not harm my pets and it dried in the time I was given.
My technician, Robert, was very professional. He explained the options available to me and exactly what each option entailed. He cleaned up after himself as well.
The treatment left a residue on my carpets. The tech said that it was caused by previous treatments. We just bought the house so we don't know the history. You can provide a full refund to make things right.
I could not have been happier with the services provided. Will recommend to all and will definitely use again!! Our carpet looks amazing!!!!
The tile & grout cleaner was amazing! My floors look like new!
Very cleanness carpet& grout!
Richard was a very nice person and I would recommend Zerorez to anyone that needs their carpet cleaned to call Zerorez. I would also recommend they ask for Richard. He truly is a very nice man.
Polite, knowledgable, efficient. I like the product.
Quick and efficient
Through job every time !
Showed up on time and was very professional.
The carpet looked good for one day. Then stains that other carpet services have gotten out came back up and the extra extraction treatment I paid for didn't seem to do anything. A terrible smell came from one of the rooms after he was done that wasn't present before, but the most disturbing part was the the carpets looked terrible the next day. I spent 490.00 on the house to have tile and carpet done. The tech was nice and seemed very knowledgeable and worked well, I just think the product didn't work for the needs in my home. Some were pet stains, but not all. It just didn't seem to do anything .
There is no chemical smell and I am satisfied with the results
Good results