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based on 29107 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The results were exactly as I had hoped.
Completed in the time quoted.
Very good experience.
Prompt and efficent.
Robert, the technician, was great! He was very professional , did an amazing job on my rugs and furniture, then cleaned everything up!
Robert was very professional, on time and courteous. The carpet also looked great after he finished!
The first guy left streaks in the master bedroom carpet. It was as if you mowed your lawn and could see exactly where the mower went. A 2nd technician returned to Re-do the area and asked me to inspect. I didn't look at it figuring it would be wet and once dried, the lines would be gone. Unfortunately, they are not. We have used Zerorez in the past for our own home and rental properties. We are just not happy with the results this time.
Price, courtesy
I love how your carpet cleaning solution smells. It makes everything smell so fresh and clean. Your employee, Chris, was punctual and very courteous. He did an excellent job cleaning my carpets. Thank you very much for your services.
Very friendly. Great customer service. There was an issue with my original cleaning (some spots reappeared within a week of cleaning). I let Zerorez know of the issue and they sent someone back immediately to retreat the areas. I felt that the company really wanted my feedback and wanted to make sure that I was satisfied with their service and product. It was the first time I had used Zerorez but will not be the last.
Did a thorough and great job of getting stains out. Carpet looks almost brand new after almost 10 years. I would definitely use you again!!
Professional demeanor. Knowledge.
fresh and clean smell. no hard chemicals.
great cleaning, on time and professional
service was EXCELLENT TECHNICIAN WAS VERY GOOD IN EXPLANATION AND DID A GOOD JOB
The tech is excellent. He is pleasant, mannerly, works hard and very efficient. My floors look like they are brand new after he cleans them. He did the carpet and grout in tiles and the carpet is 10 years old and it looks great after he cleaned it. Prices are reasonable. The tech is timely too and I can always count on great service. I am a return customer and I recommend to my friends too this company.
Spencer explained everything, I was very pleased with service.
A non soap product.
On time and very polite and well trained technician. Carpet looked great when done.
Clean, clean clean!
The products works. The services were completed in a short amount of time.
Good
I thought the service was fantastic and love that technology behind it.
The excellent service and quick dry.
The products and treatment didn't leave any residue and dried pretty fast. The service technician was very polite and courteous. He ensured wall corners were protected from equipment and wiped down any wet spots on our hard surface flooring when accessing carpeted areas. I would definitely recommend your company to friends.
Came when you said you would and had good follow up so far
I love the way that the carpet has no residue and smells so clean. With other carpet cleaners, spots begin to reappear within a few days, but it never happens with Zerorez. I use the spray bottle of Zerorez solution on spots on the fabric furniture with excellent success. I have used Zerorez for several years and will continue to call them when I need the carpet cleaned.
Very friendly and my carpets look brand new
The technician arrived on time and was very efficient, professional and friendly. He did a great job cleaning the carpets.
everything.
They use all natural products!

Appreciate the genuine care and concern given to providing professional service. Attention to the customer's desires is unusual in today's world. Robert, our technician, was a breath of fresh air. - Sally L.