Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 29109 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 15, 2016 — Rated 10 out of 10 by J.P. Zerorez Jacksonville
What do you like about our products and services?

The quick drying and cleanliness of the carpet.

Report a concern   January 14, 2016 — Rated 10 out of 10 by J.L. Zerorez Jacksonville
What do you like about our products and services?

The carpets look like new. I am very pleased with the technician's work.

Report a concern   January 14, 2016 — Rated 10 out of 10 by Kathy Moore Zerorez Jacksonville
What do you like about our products and services?

Very impressive service, the representative scheduling the appointment was impressive....and even more impressive the great technician, David. He listens, explains, and is wonderful to work with. How often do you call a company and hear such happiness and ownership by each team member? That's who I want to do business with.

Report a concern   January 14, 2016 — Rated 10 out of 10 by S.W.N. Zerorez Jacksonville
What do you like about our products and services?

The product works abd does not leave any residue.

Report a concern   January 13, 2016 — Rated 10 out of 10 by H.H. Zerorez Jacksonville
What do you like about our products and services?

natural

Report a concern   January 13, 2016 — Rated 10 out of 10 by Nancy Pardue Zerorez Jacksonville
What do you like about our products and services?

Very nice, and smelled good. They have a lot of services to offer.

Report a concern   January 13, 2016 — Rated 10 out of 10 by D.P. Zerorez Jacksonville
What do you like about our products and services?

Great service, professional attitude from rug technician.

Report a concern   January 13, 2016 — Rated 9 out of 10 by K.C. Zerorez Jacksonville
What do you like about our products and services?

Technician was early ( good!), thorough yet quick. Product smelled fresh and natural.

Report a concern   January 13, 2016 — Rated 10 out of 10 by S.W. Zerorez Jacksonville
What do you like about our products and services?

Very friendly service people, good results

Report a concern   January 12, 2016 — Rated 10 out of 10 by Lori Potter Zerorez Jacksonville
What do you like about our products and services?

thorough, super courteous, fast, dependable

Report a concern   January 12, 2016 — Rated 10 out of 10 by C.R.L. Zerorez Jacksonville
What do you like about our products and services?

I like the fact they use no detergent clean the carpets. Their techs are always friendly, explains the details and do a thorough job. They also wear shoe protectors, set-up corner protectors for the walls and are friendly to my pets. Always a good job.

Report a concern   January 12, 2016 — Rated 10 out of 10 by B.B. Zerorez Jacksonville
What do you like about our products and services?

Great service

Report a concern   January 12, 2016 — Rated 10 out of 10 by Cindy Ebert Zerorez Jacksonville
What do you like about our products and services?

Service was excellent and I was very pleased with the results. Our capeting looks 100 percent better . I will definitely use the services of Zerorez again.

Report a concern   January 12, 2016 — Rated 10 out of 10 by John Deffes Zerorez Jacksonville
What do you like about our products and services?

Works good, and our tech was super cool and a very hard worker.

Report a concern   January 12, 2016 — Rated 10 out of 10 by Nancy Pardue Zerorez Jacksonville
What do you like about our products and services?

David and Chris came out and cleaned our entryway and kitchen floor, and it looks really clean compared to how it did look. They were very professional, and nice. Another David came out last Friday and did a great job on our carpet. He was very nice also. I will definitely use them again.

Report a concern   January 12, 2016 — Rated 7 out of 10 by G.F. Zerorez Jacksonville
What could we do to improve?

Loved the outcome of my area rugs, however when we placed the order we also wanted a Leather Chair done and possible coach, but the Tec did not have the equipment to even to that when he came. If we want that done now we would need to reschedule.

Report a concern   January 11, 2016 — Rated 10 out of 10 by Donnie Pope Zerorez Jacksonville
What do you like about our products and services?

Zerorez doers a very good job on carpets.

Report a concern   January 11, 2016 — Rated 10 out of 10 by L.W. Zerorez Jacksonville
What do you like about our products and services?

did a great job.

Report a concern   January 11, 2016 — Rated 10 out of 10 by S.S. Zerorez Jacksonville
What do you like about our products and services?

Excellent product and results combined with excellent customer service!

Report a concern   January 11, 2016 — Rated 10 out of 10 by D.L. Zerorez Jacksonville
What do you like about our products and services?

It really cleans things nicely.

Report a concern   January 11, 2016 — Rated 0 out of 10 by M.F. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

Well, after the staircase and rugs in several rooms were completed, it took me several days before I noticed steam stains on the staircase wall. I will need to get the entire wall repainted, which, naturally I did not plan on. I doubt that you can do anything about it.

Report a concern   January 11, 2016 — Rated 10 out of 10 by K.B. Zerorez Jacksonville
What do you like about our products and services?

That there are no harsh chemical used

Report a concern   January 11, 2016 — Rated 0 out of 10 by C.H. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

For a company that offers ZERO residue to be left carpet was crunchy and house smelled sour along with a stain came back and on radio station if you mention you herd it on there you get four rooms for the price of three that was no offered to me either

Report a concern   January 11, 2016 — Rated 10 out of 10 by Robert & Virginia Groeteke Zerorez Jacksonville
What do you like about our products and services?

Always on time, take time to pretreat and do as thorough a job as possible. Makes certain that other areas of our wall, floors are protected.

Report a concern   January 10, 2016 — Rated 9 out of 10 by A.M. Zerorez Jacksonville
What do you like about our products and services?

very professional; on time; nice presentation prior to the actual cleaning

Report a concern   January 10, 2016 — Rated 10 out of 10 by K.R. Zerorez Jacksonville
What do you like about our products and services?

Dave was terrific. I appreciate his knowledge and wonderful business demeanor. The furniture looks…and smells terrific.

Report a concern   January 8, 2016 — Rated 10 out of 10 by J.B. Zerorez Jacksonville
What do you like about our products and services?

Austin, our service tech, did an excellent job. He was clean, efficient and thorough. We have used your company over several years with good success.

My wife and I were surprised when Austin found it necessary to use our residential water to fill the tank on his truck throughout the entire cleaning process. He stated that the person using the truck previously did not fill the reservoir the previous night. It has been our belief that your company provided its own water. A substantial amount of our water was used to fill your company truck. I would have thought that some consideration to a discount on the cleaning would have been appropriate but none was offered. He was aware of our surprise when he told us he was using our water. Respectfully. First name removed A. Last name removed

Report a concern   January 8, 2016 — Rated 10 out of 10 by Teresa Rogers Zerorez Jacksonville
What do you like about our products and services?

Service technicians are professional in manner and dress. The products work. My carpet is clean!

Report a concern   January 8, 2016 — Rated 10 out of 10 by H.S. Zerorez Jacksonville
What do you like about our products and services?

Does a better job then any other company I have used.

Report a concern   January 7, 2016 — Rated 10 out of 10 by Jami Bucy Zerorez Jacksonville
What do you like about our products and services?

My carpets look great! Your rep was early and the process was easy and quick!


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