Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 29107 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 20, 2016 — Rated 8 out of 10 by E.C.C. Zerorez Jacksonville
What could we do to improve?

move more of the funurtior

Report a concern   January 20, 2016 — Rated 10 out of 10 by Timothy & Laura Gustafson Zerorez Jacksonville
What do you like about our products and services?

When the crew leaves, it looks brand new every time! We love Zerorez!

Report a concern   January 19, 2016 — Rated 10 out of 10 by B.A.C.Y. Zerorez Jacksonville
What do you like about our products and services?

The gentleman who came to do our tile cleaning and sealing is terrific. He also cleaned our carpets last year. He is professional, courteous and neat.

Report a concern   January 19, 2016 — Rated 10 out of 10 by L.M. Zerorez Jacksonville
What do you like about our products and services?

It was easy to schedule service, the technician came exactly on time and nicely explained how the process worked. It took him about an hour to get our three story town house complete and the smell was fresh and pleasant afterwards. A great quality of services.

Report a concern   January 18, 2016 — Rated 10 out of 10 by Melissa Woods Zerorez Jacksonville
What do you like about our products and services?

Austin was awesome represents the company well. I like that not a lot of residue is left behind

Report a concern   January 18, 2016 — Rated 10 out of 10 by A.K. Zerorez Jacksonville
What do you like about our products and services?

Friendly staff. Quality Service

Report a concern   January 18, 2016 — Rated 10 out of 10 by M.C. Zerorez Jacksonville
What do you like about our products and services?

You have the BEST staff. Always friendly and listen to our concerns. The product smells good and cleans GREAT!!!! This is my third time using you and I have not been disappointed yet.

Report a concern   January 18, 2016 — Rated 10 out of 10 by D.B. Zerorez Jacksonville
What do you like about our products and services?

Carpets looked great and very friendly service.

Report a concern   January 18, 2016 — Rated 10 out of 10 by K.S. Zerorez Jacksonville
What do you like about our products and services?

Quick thorough and very friendly and professional

Report a concern   January 17, 2016 — Rated 10 out of 10 by Sandra Lacy Zerorez Jacksonville
What do you like about our products and services?

You DO what you SAY you will do AND charge a reasonable price to boot. Thanks so very much for doing business the old fashioned way.

Report a concern   January 17, 2016 — Rated 8 out of 10 by J.B. Zerorez Jacksonville
What could we do to improve?

Better planning with time. I received 2 calls telling me the tech was on the way. The customer before me kept adding services. Good for you, not so much for me!

Report a concern   January 17, 2016 — Rated 10 out of 10 by S.G. Zerorez Jacksonville
What do you like about our products and services?

Professional service and efficient. The carpets looked great.

Report a concern   January 17, 2016 — Rated 10 out of 10 by Peggy Schulte Zerorez Jacksonville
What do you like about our products and services?

Very professional and did a great job.

Report a concern   January 16, 2016 — Rated 5 out of 10 by J.A.F.D. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

The tech didn't clean the master bedroom closet even though I had everything pulled out of it and it was vacuumed. Also there is a residue that smells, right by the door in one of the kids rooms. As if it was complete.

Report a concern   January 16, 2016 — Rated 10 out of 10 by F.P. Zerorez Jacksonville
What do you like about our products and services?

Excellent service and very eager to do a great job!

Report a concern   January 16, 2016 — Rated 10 out of 10 by Heather Trauthwein Zerorez Jacksonville
What do you like about our products and services?

The employee that came to my house was very polite and explained what was happening throughout the whole process

Report a concern   January 16, 2016 — Rated 10 out of 10 by Robert Marlett Zerorez Jacksonville
What do you like about our products and services?

They were prompt, efficient and polite. They explained process and suggested safe guard product without being overly pushy but explained benefit. They did a good job and we will use service again next year.

Report a concern   January 16, 2016 — Rated 10 out of 10 by W.H. Zerorez Jacksonville
What do you like about our products and services?

Loved the friendly customer service and the carpet looked absolutely great!!!!!!!!
I heard the commercials on 96.1 and decided to try and I'll recommend to everyone !! Thank you so very much!!!! I'm thankful for the terrific job you accomplished!!

Report a concern   January 16, 2016 — Rated 10 out of 10 by J.R. Zerorez Jacksonville
What do you like about our products and services?

professional people. good job. not messy. on time.

Report a concern   January 16, 2016 — Rated 10 out of 10 by K.H. Zerorez Jacksonville
What do you like about our products and services?

Great cleaning, nice service man Robert. He did an awesome job

Report a concern   January 16, 2016 — Rated 10 out of 10 by K.C. Zerorez Jacksonville
What do you like about our products and services?

On time, efficient service, quality job.

Report a concern   January 15, 2016 — Rated 9 out of 10 by C.D. Zerorez Jacksonville
What do you like about our products and services?

Timeliness and professionalism

Report a concern   January 15, 2016 — Rated 10 out of 10 by K.H. Zerorez Jacksonville
What do you like about our products and services?

Carpet looks brand new!

Report a concern   January 15, 2016 — Rated 9 out of 10 by C.D. Zerorez Jacksonville
What do you like about our products and services?

Excellent technicians. Arrived on time, did great job.

Report a concern   January 15, 2016 — Rated 10 out of 10 by Sandy Steed Zerorez Jacksonville
What do you like about our products and services?

Prompt scheduling. Tech called as promised and arrived promptly. Very personable young man. Explained process and answered questions. Knowledgeable of process. Carpet dried quickly. Reasonable charges.

Report a concern   January 15, 2016 — Rated 8 out of 10 by D.M. Zerorez Jacksonville
What could we do to improve?

Revisit the minimum job amount due to clients in the Yulee, Florida area. It is not as cost effective when you have to add more cleaning work than you wanted to meet the minimum job requirement. No card or magnet left for future reference/recommendation...with an e-mail receipt it really leaves no convenient way to keep Zerorez in records for future needs.

Report a concern   January 15, 2016 — Rated 10 out of 10 by K.G.S. Zerorez Jacksonville
What do you like about our products and services?

Thorough service - down to placing a dryer to help expedite the drying process. The product you use has a great clean/fresh scent.

Report a concern   January 15, 2016 — Rated 10 out of 10 by M.K. Zerorez Jacksonville
What do you like about our products and services?

The technicians were very professional and did an excellent job. There were several stains that were completely removed and the entire carpet looks excellent.

Report a concern   January 15, 2016 — Rated 10 out of 10 by J.P. Zerorez Jacksonville
What do you like about our products and services?

The quick drying and cleanliness of the carpet.

Report a concern   January 14, 2016 — Rated 10 out of 10 by J.L. Zerorez Jacksonville
What do you like about our products and services?

The carpets look like new. I am very pleased with the technician's work.


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