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based on 28817 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
quality
Quality work
Austin was good clean cut and polite. He looked like a trustworthy young man and did a great job without being pushy about other sales and service add on. He stuck to your advertised $129 price with no gimmicks and the carpet looks good. Thank you!
Excellent. Only company that I have ever used that I didn't feel that I could do a better job
EVERYTHING YOU'LL DO IS GREAT
Couch is not as clean as I hoped or thought it should be.
Thorough cleaning. Reasonable price. Courteous representative.
No chemicals
Your tech was fabulous! He went out of his way to accommodate all my carpet needs. My carpet looks new! It's the second time I've used your services and have been super happy both times. I will always recommend your services!
Techs are awesome...
That there is no residue
The person who came out was very courteous and professional and arrived right on the results of the cleaning were excellent.
The tile is super clean. They were professional and pleasant to work with.
I like that there is no crunchy residue left that attracts more dirt. I also like how quickly the carpet dries after the job is completed.
Our guy was alsome, polite, personable and gave it his 100%.
The only problem we have is that I said yes for the stain protecter to be applied. The smell of almonds is way too strong and we are getting headaches from the smell. I really hope that by tomorrow it will be gone, because I am afraid that the smell will over power our Thanksgiving meal.
Arrived on time, carpet looks amazing!
Parrick was professional and friendly. He listened when I explained some concerned areas.
Robert was fantastic! Carpets look and smell great!
The carpet was cleaned very thoroughly by the Technician who came out and it dried very quickly compared to some other procedures I had. The clean-up after also was very professional. I will be recommending Zerorez to all my friends.
My carpets are very clean, however it took 3 days for them to dry, even with the air conditioner and fan running.
how fast the gentleman did his job how accurate he was and when I had a question he was knowledgable
The technician was very polite and efficient ~
Showed. Up on time
Knowledgable and efficient employees. However, had sub floor cleaning this time and have a spot that looks worse than before.
Very knowledgeable and professional! Job well done, thanks!
The extraction part seemed to do well. However in my family room there were two spots that have already come back as if never cleaned. This part is disappointing. Your service is more expensive than what we have used in the past so we were expecting better success.
On time and professional
The two technicians were very considerate and respectful of my house and did an excellent job.
Environmentally friendly and great service
I like getting the price up front with no surprises on the Bill. I also like how the technicians are very polite and considerate. I also like how they put an honest effort into cleaning the carpets in high traffic areas. they don't try to convince you that you need to pay for some kind of "special treatment" to clean these areas. They seem to be honest people and that's why I keep using them. I have two young children and ZEROREZ makes my carpet look like it did when I bought the place. If you are a reasonable person with reasonable expectations then you will be satisfied with the services they provide.
Patrick was very thorough and did an awesome job.