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based on 28817 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
On time!! Professional approach !!!
I was given a lot of information as to your services when I called to inquire about using you and when Robert came to the house to do the service. Also it did not take long for the carpet to dry after the service was done.
cleans good & person was very nice.
The technician that came to our house was Brad. He was extremely pleasant and seemed very knowledgeable about the products used and the best cleaning technique for various pieces of furniture. We had all carpets and three pieces of furniture cleaned. He took his time and did a thorough job. Everything looked and smelled fresh and clean. I would recommend Brad and Zerorez.
Worked great
Seemed to work very well, friendly technician, on time and worked hard to meet our expectations
reliable, reasonably priced and gets the carpets clean!
Wonderful staff and results. Will never use another carpet cleaning company.
No chemicals and always do a great job
On time. Courteous. Job done well and in record time.
really made a difference in some hard to get out spots.
Very friendly staff and professional
I like that the carpet wasn't soaked after the cleaning and that it wasn't soapy feeling. Our Service guy was very nice did a great job. The carpet looked great afterwards and was an overall great experience. :)
The Service - All the techs are professionals, they are knowledgeable and friendly. I especially liked Mark(I think that was his name). He let me know the trick to getting the red wine stains out of the carpet.
It also smells so clean when they are finished.
The technician was polite and professional. He worked very hard and took care of all of our concerns.
Convenient and affordable
Excellent job and very nice and professional technician
I liked the way your process really gets the dirt out and leaves the carpet looking new again. I was very impressed and Robert the Technician we had was very nice and very helpful,he is very customer oriented and wants to make sure you are pleased with his work.
Malo did an awesome job!
1) Immediate availability in scheduling an appointment for service
2) Thorough explanation of services on website, and confirmed by phone call to customer service when setting up appointment for service
3) 2 reminder phone calls about upcoming appointment for service
4) Phone call by tech with ETA on appointment date
5) Professionalism of tech in explaining service to be done, and friendliness of tech
6) Great job in service completed, with followup brochure, business card, and to expect emailed receipt and survey
7) No residue on cleaned carpet
8) Very pleased with overall experience in choosing zerorez. thank you very much!!!
Very professional with great service for the value.
It works every time !
carpet not only looks great but feels like new! no sticky residue :D
reminders were great and appt was on time
David was excellent. Very professional and friendly. I'm pleased with the results.
My service technician,David, was very friendly and informative.
Efficient, quick dry, technician thoroug and dedicated to a good job and customer satisfaction. Is informative about what he is doing, how he is doing it, and why. Honest and very friendly. First time our carpets were cleaned since house was built 14 years ago. We eat in the tv room saw we go kitchen to the room and the spots and trail was obvious ompared to rest of carpet. We had spot cleaned but those spots were obviously lighter than the rest of the carpet. Zerorez and the Technician took care of it. Thanks.
They are chemical free. The gentleman that cleaned my carpets was very knowledgable and respectful. Your customer service excellent.
Response and professionalism
Service is above board! The products are amazing and results are fantastic!!!

Product does an excellent job on the carpet. Ben did an excellent job will request him next service.