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based on 28817 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great customer service! I had to change something last minute and not only did they accommodate but they communicated the change to the cleaning crew very quickly.
You are more expensive than other carpet cleaning companies however during previous cleaning visits to my home I felt the time spent doing the job and thoroughness warranted the extra cost. This time it seemed like the technician didn't spend the same time and effort as previous technicians. I had to remind him to do risers on the staircase. If this is the new level of service I will have to think twice about using or recommending your company in the future.
It was very easy to schedule an appointment. The technician ended up being able to come early which was great. He was very courteous and efficient during the cleaning. He listed to our concerns and provided excellent service. Our carpets have never looked better!
Mitch was very professional. He treated myself, my family and my home with care and respect. He informed us about the different services that Zerorez offered without being pushy. The experience was fast and simple. I would definitely use Zerorez again and would request Mitch as my tech.
arrived on time.
Your technician was great. Explains everything and knows the product.
I do not think your product cleaned my traffic areas very well and the smell of your cleaner gave me a headache.
Technician was informative, friendly and professional. Carpets look great!
The guy that came out was very friendly. He did a very good job
Good service and quality advice and products. Excellent results!
I like the fact it is all natural.
It is solo cost effective, your employees are great and it works!! What more could a client ask for?
Professional service. Good customer service. Great results.
Associates do a great job. Very professional and prompt. My carpet looks brand new when they leave and dries quickly.
Quick easy and effective. Results were lovely.
The technician was friendly and very informative. The carpets were visibly cleaner and I am very satisfied
Friendly service. Did a great job recommending services to clean carpet
Effective, fast, on time, very courteous technician.
It was amazing. I had a huge carpet stain from paint and the technician got it out. The carpet looked brand new
Did exactly what you said u would do for the agreed on price. And did it professionally
Your techs were knowledgeable, professional, courteous and I will recommend you to any and all of my friends. I am very pleased with the end result of your service.
Zerorez did an amazing job on my carpet! All the stains from the kids and dogs are completely gone.
The excellent job Ben, your technician, did. He was very professional and friendly. We have used other companies in the past and I must say YOUR COMPANY did a superior and fantastic job. You now have a new customer for life. Again THANK YOU for the excellent job. And another THANK YOU to BEN.
Excellent service tech.
Very clean
The house smelled wonderful when you were done.
Friendly, knowledgeable staff. Great results in cleaning.
The grout in my times floors got so clean, my floors look new. Service was quick and efficient. The scheduling process was very easy and plenty of confirmation. The technicians were very courteous, completed the job quickly, and provided very helpful information about the services I was receiving, as well as other services that may be of benefit.
Did a fantastic job cleaning my dirty carpet.

I liked the citrus based cleaners. I felt like my tile, grout & area rugs were thoroughly cleaned.