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based on 29109 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Do not send out a feedback form and reminder prior to when the service was completed. In addition, each Email that was sent repeated all the information when only a date was needed. Attention to detail implies quality. Unfortunately, your auto-response system contradicts the "quality" your company states is its goal resulting in lowering my expectations of which you met.
Employees are courteous, clean and professional. They have always done a great job.
Not long to dry, smells clean and last a good while. Have used Zerorez several times, always pleased.
Fast and convenient
The carpet looks brand new.
Because they always do a good job.
great personnel with great attitude!! very
polite
the techs were great. Please fix exhaust situation. Did have to replace some grass that was killed. Otherwise they were very good experience.
Technicians are always interested in doing the best job they can!
every thing is done in a very professional manner and no residual chemical oder after the cleaning job is complete
Professional & they do not add on a lot of charges after they arrive
The first time my carpet was cleaned the guy did awesome job but he got another job and another tech came out and he was good but just not as good as the first. I even got a redo but I wasn't completely satisfied like the first time.
Mitch was friendly and did a thorough job cleaning my carpet.
Best around, I have tried others but they never compare
Fast and professional- did a great job on our carpets and will absolutely be using you again!:)
The technician was great and made sure all the stains were off the sofa and loveseat no matter how difficult before moving on
The office was very prompt to make an appointment and the service tech was very helpful explaining the process.
The end result was exceptional!
very friendly and knowable
Customer service! Accomdating and prompt for
appt. Technician was professional and thorough. He listened to concerns and followed
My request. Carpet looks the
Best it has in years!
Quick and efficient and no chemicals
Green cleaning
harmless chemicals
I like the no residue & only slightly wet carpets when you are done
Our carpets were very pet stained, and we were not very optimistic about how they would turn out. We are extremely pleased and Robert, our technician, went above and beyond to do the very best he could. They look so much better than we thought they ever could.
No detergents.
The carpets look great. I like the fact that there weren't chemicals. The technician was very knowledgeable and did a fabulous job.
they worked! Floors look so much better. Young men (Brad and ?) were very knowledgeable and nice. Didn't take too long.
Extremely professional and friendly. Did a great job with wonderful results.
Wonderful service - on time, professionally dressed and performed a great service. The carpets are beautifully cleaned! I am very comfortable recommending Zerorez to my friends and clients! Thank you!
The Service Representative Mitchell was excellent. He took the time to explain things to me and worked very hard to ensure that I was completely satisfied. My carpets looked and smelled great. I have already shared my experience with others and will continue to refer people to zerorez!