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based on 29356 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The Zerorez Rep. Zac was very polite and very professional. He did an excellent job. He explained in great detail what he was going to do, the Zerorez process and the total cost in an itemized fashion.
We brought your service in again to treat a small amount of blood on carpet. After the carpet was cleaned and dried, there was no change to the blood stains. It look exactly the same. We have used your service several time in past year for blood, which had been treated and dried for several weeks before you arrive and it came out. This time it was only the 3rd day after the event and we did not treat the area ourselves as directed by Zerorez & the results were extremely disappointing, no improvement to the stains.
On time and most techs do a good job
Did a very good job.
You can really tell when they are finished that it was done, some companies it looks good for about a day then goes back to the original. Zerorez has gotten out all of our stains and problem areas and it stays that way for a long time!
Clean, effective, professional.
Thorough. Brad was very nice.
Professional staff of people
Great service and very curious staff!!
There is streaks in the main office walkway, he was standing there cleaning on his phone.
Ben was very courteous & informed about product& service.
Excellent service!
quality work and excellent service
On time and very good quality of work.
I like that your technicians use the correct amount of cleaning solution/spot remover to clean the carpets and they do a good job of not leaving the carpets too wet. The technicians are courteous and professional and get the job done quickly and without damaging anything in the house.
Tile and grout cleaning
I like the fact that chemicals are not used, just hot steamy water. Service was great too.
These guys did a great job! Got my carpet very clean and soft. Thanks Brad and Zach!
Super nice and efficient people that assisted me. Zach, the technician was extremely helpful, professional, friendly and did a great job! Thank you, I most definitely plan to use your company in the future and will recommend your company to friends and family.
Our service technician was on time, polite and friendly and dds a good job although the master bedroom carpet still had two stains left. We have worked on those spots with our zerorez formula and it is better.
Ben was on time and very professional in his manner. He made sure that I was satisfied thoroughly before he moved on to the next area. I asked for Ben this time, and will use him again.
Rack the carpet afterwards to bring up the nap, spend more time on the traffic areas.
Everything!
The service person arrives on time, is very polite, reviews everything beforehand, works carefully and the results are terrific.
Everything went very well. Carpets looked great after they were finished. Will use again.
Fast drying and carpets remain clean far longer than any other cleaning service I have used.
I was surprised that the small fire extinguisher and my dog's water and food bowls were not moved by tech. My sister and I moved other items in rest of house ourselves. Just surprised that those two small items were not moved!
I like that the cleaning process doesn't use harsh chemicals and there is no odor afterward.
My carpets were very clean. The technician was very polite and did a great job
The technician is friendly and respectful of my furniture. We have always been pleased with your service and the carpets look great. My only problem is we didn't get a receipt.

I was totally blown away with the professionalism of the guys. The carpet is better than new. I wasn't expecting all the stains to be removed, but they were! Just amazing