Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 29110 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 10, 2016 — Rated 10 out of 10 by L.C. Zerorez Jacksonville
What do you like about our products and services?

The technician who performed the service to my residence was prompt, extremely professional and made the experience an enjoyable one! I would highly recommend the same technician if should require your services in the future.

Report a concern   September 9, 2016 — Rated 10 out of 10 by J.G. Zerorez Jacksonville
What do you like about our products and services?

Honesty, Professionalism, great results.

Report a concern   September 8, 2016 — Rated 10 out of 10 by D.P. Zerorez Jacksonville
What do you like about our products and services?

the service provider Robert was excellent

Report a concern   September 8, 2016 — Rated 10 out of 10 by S.A. Zerorez Jacksonville
What do you like about our products and services?

Fast and friendly service.

Report a concern   September 8, 2016 — Rated 10 out of 10 by L.A.R.H. Zerorez Jacksonville
What do you like about our products and services?

Professionalism: on time, foot covers, corner protectors, efficiency.

Report a concern   September 8, 2016 — Rated 10 out of 10 by J.C. Zerorez Jacksonville
What do you like about our products and services?

Here on time. Thorough job. Professional staff.

Report a concern   September 8, 2016 — Rated 10 out of 10 by Holly Klose Zerorez Jacksonville
What do you like about our products and services?

Brad & Cory were wonderful... friendly, polite, considerate of all our home & furnishings. They worked efficiently & did a thorough cleaning of all our carpets & upholstered furniture.

Report a concern   September 8, 2016 — Rated 10 out of 10 by T.O. Zerorez Jacksonville
What do you like about our products and services?

Works great, knowledgeable staff. Superior job compared to others.

Report a concern   September 8, 2016 — Rated 10 out of 10 by H.H. Zerorez Jacksonville
What do you like about our products and services?

Good service and natural cleaning with no chemicals

Report a concern   September 7, 2016 — Rated 10 out of 10 by M.M. Zerorez Jacksonville
What do you like about our products and services?

The staff is always so nice and professional and the work performed is always great!

Report a concern   September 7, 2016 — Rated 10 out of 10 by Lizett Oosthuizen Zerorez Jacksonville
What do you like about our products and services?

They were quick and efficient! Carpets look great!

Report a concern   September 7, 2016 — Rated 10 out of 10 by R.H. Zerorez Jacksonville
What do you like about our products and services?

You guys were right on time very polite courteous and professional will be more than happy to you guys on all our jobs
Thanks

Report a concern   September 7, 2016 — Rated 9 out of 10 by D.K. Zerorez Jacksonville
What do you like about our products and services?

Very thorough - do a good job.

Report a concern   September 6, 2016 — Rated 10 out of 10 by Nancy Shilling Zerorez Jacksonville
What do you like about our products and services?

People and their lap dogs in their cars disgust me. I just bought a used truck which was in beautiful shape (the dog hair had been removed)but the smell of dog was still there even after the dealership had promised that their chlorine bomb would neutralize any odor, well it did not so I called you and your guy did a great job. No more dog smell.

Report a concern   September 6, 2016 — Rated 10 out of 10 by B.R. Zerorez Jacksonville
What do you like about our products and services?

Brad was extremely friendly and helpful. I was very satisfied with the end result! I really appreciate the knowledge Brad gave us in understanding the cleaning process and how each product worked to our benefit. Both him and his trainee did an amazing job!

Report a concern   September 6, 2016 — Rated 10 out of 10 by C.C. Zerorez Jacksonville
What do you like about our products and services?

Clean, fresh, fair pricing, professional friendly service man

Report a concern   September 6, 2016 — Rated 10 out of 10 by L.M. Zerorez Jacksonville
What do you like about our products and services?

Zach was very professional and worked hard to get things cleaned.

Report a concern   September 6, 2016 — Rated 10 out of 10 by D.H. Zerorez Jacksonville
What do you like about our products and services?

Fantastic product. Our carpet stays looking good the longest compared to regular chemical cleans. Technician was friendly, and thorough in traffic areas. Very happy. This is the second time using Zerorez.

Report a concern   September 5, 2016 — Rated 10 out of 10 by Joan Hackney Zerorez Jacksonville
What do you like about our products and services?

I like how clean the carpets look afterwards and not soaking wet when done! The techs are always professional and nice! Also it done in a timely manner!:)

Report a concern   September 5, 2016 — Rated 8 out of 10 by A.P. Zerorez Jacksonville
What could we do to improve?

more detail in your work

Report a concern   September 4, 2016 — Rated 10 out of 10 by S.M. Zerorez Jacksonville
What do you like about our products and services?

The young man MJ was so knowledgable about everything and was a very pleasant man to have come out to my home for the carpet and couch cleaning. Told me everything he was doing which pleased me. We went over everything before getting started so he knew what I needed and wanted. I love the citrus smell from the products used. And the soft feel after the cleaning I really like. Thank you.

Report a concern   September 4, 2016 — Rated 10 out of 10 by Gary Butler Zerorez Jacksonville
What do you like about our products and services?

Your service and products are A1. I especially appreciated your technician (Mitch), he was very professional in detailing what to expect step by step. He took the time to explain how the product works and recommended additional services without the "hard sell" approach. This I appreciate.

Report a concern   September 3, 2016 — Rated 10 out of 10 by Richard Tackett Zerorez Jacksonville
What do you like about our products and services?

YOUR TECHS WERE VERY PROFESSIONAL DID A GREAT JOB WOULD HIGHLY RECOMMEND YOUR SERVICES TO ALL THE TWO TECHS ARE A POSITIVE ASSET TO THE COMPANY

Report a concern   September 3, 2016 — Rated 10 out of 10 by D.N.S. Zerorez Jacksonville
What do you like about our products and services?

Very professional, fast, mostly punctual and quality products. No lingering smells or odors left behind. Thanks 😊

Report a concern   September 3, 2016 — Rated 10 out of 10 by Russel Smith Zerorez Jacksonville
What do you like about our products and services?

your service representative was very nice and helpful - it did not take him long either.
Thank you for helping us.

Report a concern   September 3, 2016 — Rated 10 out of 10 by Julie Bunk Zerorez Jacksonville
What do you like about our products and services?

Outstanding customer service. Products. Quality of work.

Report a concern   September 3, 2016 — Rated 10 out of 10 by M.B. Zerorez Jacksonville
What do you like about our products and services?

Professionalism, prompt, cleanliness

Report a concern   September 2, 2016 — Rated 10 out of 10 by D.W. Zerorez Jacksonville
What do you like about our products and services?

On time and very professional

Report a concern   September 2, 2016 — Rated 10 out of 10 by Bonnie Speer Zerorez Jacksonville
What do you like about our products and services?

The cleaner used to clean my grout were nature based and not chemical.

Report a concern   September 2, 2016 — Rated 10 out of 10 by J.W. Zerorez Jacksonville
What do you like about our products and services?

We were pleased with the follow up from Keenen and Dave after I had called. We did not have a walk through with Robert nor did he cover the wall corners. Our water closet was a mess where papers had fallen off the wall and the print color came off on the floor. I had to hand clean it to get the dye off the floor. After Dave came out the floors looked so much better. A. C. Last name removed


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