Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 29112 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 29, 2016 — Rated 10 out of 10 by C.K. Zerorez Jacksonville
What do you like about our products and services?

The process is very effective in removing stains and keeping them from returning. Customer Service is top notch and professional.

Report a concern   September 29, 2016 — Rated 10 out of 10 by B.H. Zerorez Jacksonville
What do you like about our products and services?

Carpets were very clean, smelled fresh, not sticky. This was fourth time I have used Zerorez in 4 different places.

Report a concern   September 29, 2016 — Rated 10 out of 10 by G.B. Zerorez Jacksonville
What do you like about our products and services?

The technician was very knowledgeable and courteous. He did a great job and made me feel comfortable having him in my home.

Report a concern   September 28, 2016 — Rated 8 out of 10 by U.L. Zerorez Jacksonville
What could we do to improve?

Some of the cushions of our couches were not vacuumed completely.

Report a concern   September 28, 2016 — Rated 10 out of 10 by T.S. Zerorez Jacksonville
What do you like about our products and services?

Good customer service and follow through.

Report a concern   September 27, 2016 — Rated 10 out of 10 by D.B. Zerorez Jacksonville
What do you like about our products and services?

Our travertine floor looks brand new. We are very happy with the result.

Report a concern   September 27, 2016 — Rated 10 out of 10 by R.H. Zerorez Jacksonville
What do you like about our products and services?

Great service!

Report a concern   September 27, 2016 — Rated 10 out of 10 by J.R. Zerorez Jacksonville
What do you like about our products and services?

Everyone I have ever spoke with is always courteous and the tech did a great job too!

Report a concern   September 27, 2016 — Rated 9 out of 10 by Anne Smith Zerorez Jacksonville
What do you like about our products and services?

Cleaning does not leave my carpeting soaked for days.

Report a concern   September 27, 2016 — Rated 3 out of 10 by J.H. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

There was residual detergent left on the chair I had cleaned. The guy picked it up yesterday and was supposed to drop it off at 9 AM today. We received a phone call at 9 AM from him saying he was on his way. Running late is ok it just would've been nice to get a heads up. When trying to figure out a time that he could drop it off he wasn't very helpful, stating I guess we'll just keep it. No apology or anything. In my one of work that falls under bad customer service. I just hope the 5-6 window for this afternoon goes a little better.

Report a concern   September 27, 2016 — Rated 9 out of 10 by C.S. Zerorez Jacksonville
What do you like about our products and services?

The serviceman was prompt and did a good job. They were friendly and efficient.

Report a concern   September 27, 2016 — Rated 9 out of 10 by Andrea Cook Zerorez Jacksonville
What do you like about our products and services?

Prompt arrival time, my rugs and upholstery were cleaned to my satisfaction. Friendly technician explained procedure, etc.

Report a concern   September 27, 2016 — Rated 9 out of 10 by Donnie Pope Zerorez Jacksonville
What do you like about our products and services?

Zerorez always tries to do a good job. Their representatives are very helpful.

Report a concern   September 26, 2016 — Rated 10 out of 10 by K.A. Zerorez Jacksonville
What do you like about our products and services?

We prefer the cleaning method used by Zerorez over other companies. For this particular visit, we were very pleased at the service as the technician did everything he could to remove a particular stain out of one the carpet areas. Plus, both bathroom floors were cleaned and the tile looks brand-new. We really appreciate all your efforts!

Report a concern   September 26, 2016 — Rated 10 out of 10 by A.S. Zerorez Jacksonville
What do you like about our products and services?

It was fast and thorough. I had the pet treatment and my house smelled great.

Report a concern   September 26, 2016 — Rated 10 out of 10 by J.B. Zerorez Jacksonville
What do you like about our products and services?

Loved the tech and loved the job done:)

Report a concern   September 25, 2016 — Rated 8 out of 10 by C.M. Zerorez Jacksonville
What could we do to improve?

perhaps my expectations exceeded what could be done with my carpets. the technician was very helpful and competent.

Report a concern   September 25, 2016 — Rated 10 out of 10 by E.K. Zerorez Jacksonville
What do you like about our products and services?

Reps are courteous and do a good job.

Report a concern   September 24, 2016 — Rated 10 out of 10 by A.F. Zerorez Jacksonville
What do you like about our products and services?

Rugs look great. Tech was awesome. I ended up sealing the tile floor also. Thanks.

Report a concern   September 24, 2016 — Rated 10 out of 10 by D.H. Zerorez Jacksonville
What do you like about our products and services?

they are the best ! smell good , work good ! Your the only one to call!

Report a concern   September 24, 2016 — Rated 9 out of 10 by S.A.T.O. Zerorez Jacksonville
What do you like about our products and services?

Technician was very helpful and knowledgeable

Report a concern   September 24, 2016 — Rated 10 out of 10 by Michelle Barrett Zerorez Jacksonville
What do you like about our products and services?

It works!

Report a concern   September 24, 2016 — Rated 10 out of 10 by Nikki Eagen Zerorez Jacksonville
What do you like about our products and services?

The technician was so sweet and accommodating of my dogs, cat, and 2 tiny humans.

Report a concern   September 23, 2016 — Rated 10 out of 10 by P.W. Zerorez Jacksonville
What do you like about our products and services?

EVERYTHING !!!

Report a concern   September 23, 2016 — Rated 10 out of 10 by Pat Pitts Zerorez Jacksonville
What do you like about our products and services?

I have recommended your services to several of my friends and family. I have been with your company since David first started his service. I can always depend on everything being done properly and professionally.

Report a concern   September 23, 2016 — Rated 10 out of 10 by H.A.A.C. Zerorez Jacksonville
What do you like about our products and services?

No residue... Carpets stay cleaner

Report a concern   September 22, 2016 — Rated 10 out of 10 by C.S. Zerorez Jacksonville
What do you like about our products and services?

Impressed with your products! The drying time of the carper
is wonderful. Courteous young man doing the cleaning. Will
certainly recommend you to a friend.

Report a concern   September 22, 2016 — Rated 10 out of 10 by N.T. Zerorez Jacksonville
What do you like about our products and services?

I really appreciate the care to make sure my family carpet was spotless.

Report a concern   September 22, 2016 — Rated 10 out of 10 by B.T. Zerorez Jacksonville
What do you like about our products and services?

Our technician, Corey, was great. The results were fantastic.

Report a concern   September 22, 2016 — Rated 10 out of 10 by Sidney Behrens Zerorez Jacksonville
What do you like about our products and services?

Always reliable.....always professional and the carpet looks great!!!!


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