What our clients think of us!

The technician was so professional and did an outstanding job. He was able to get out a stain I thought would never come out. This is the 3rd time I have used Zerorez and have never been disappointed

Their professionalism and knowledge of products and services.

Professionalism
Quality of work

Did a nice job

Your staff, your product

I like it that you do not use detergents on my carpets. I always get very good service.

Friendly service tech

I feel more time should have been spent on cleaning the grout. The grout still looks dirty and the guy only used the grout brush for a few of the lines. Also the rags used were dirty looking and they may not be, but the perception is dirty. Lastly the corners of the tile and the tile near my cabinets were not cleaned , I assume because it was harder to see. For the price I will do it myself next time.

There is nothing you put on my carpet that will give me any allergies

On time, thorough,pleasant, attention to detail, polite, friendly and efficient!

Great job. My tile and grout looks brand new.

Your technician was fantastic. He took the time to explain the process, the unique way your process works, set expectations and ensure I was informed about the process. The results were great. If I had any constructive feedback it would be regarding the cost, specifically for the sectional. In my line of work we use carpet cleaners almost daily and I have not experienced costs that are comparable. Not everyone would agree on the value. I am overall satisfied with the transaction and the results of the work performed.

The carpets and furniture come out cleaner with your company

carpet still dirty. reclean the are that is dirty.

Prompt and good results

The carpets did not look as good when finished as in the past. Towards the end of cleaning the carpets I happened to watch the guy and I didn't feel he suctioned up as much as I would have expected. The guy also stated that there was "wear and tear" on the carpets. This is a business and we have commercial grade carpet. When he initially arrived he and I walked through the office and I pointed out almost all of the high traffic areas and the markings on the carpet as a result. I acknowledged that he may not be able to remove them but essentially wished him success at trying. We don't have "wear and tear" on our carpets. We do have some staining from high traffic areas. So, to sum it up, if it would have been my home I would have been offended from his comment since I feel he exaggerated the problem as well as didn't suction the carpets as well as expected.

Fast, professional and courteous.

all great!!!!!!!!!

great results without crunchy residue that attracts dirt

I felt that my quote over the phone was not accurate as my quote when the technician arrive was $360 instead of the $110 that had been quoted over the phone. We felt that the technician tried to "up sell" us on products we didn't need, especially when we have inexpensive carpet to begin with. Service was fast and the carpets did turn out well. Our total was $90 more than was quoted on the phone, after we declined all the extras.

Great service and quality work!

Gets my carpet very clean

the fact that no harmful chemicals are used. Plus did'nt have to worry about soap ressidue.

Christian did a fabulous job! Nice guy and conscientious about his work.

Dillon, our service technician was very professional and he really showed an interest in doing a great job.

results

I like that there is no soap used on my floors. The house smells clean and fresh when your technician finishes. The technician was courteous and polite. Will definitely use Zerorez again in the future.

Personalized and throrough

It is a very top notch professional product, and Zach the Technician was very professional, explained everything well, and answered any and all questions. Thank you, David

The customer service (scheduling and service tech) is absolutely wonderful, and my carpets look and smell wonderful!