What our clients think of us!

great!

Technician very knowledgable and made sure i was happy with the work and knew what to expect.

I had a great experience with your technician, Collin.
He called on his way to my home as requested.
He was polite and professional. He was very methodical and did a wonderful job.
Your product is terrific. The carpets are clean and soft.

I have already recommended you to a friend.
I will use your service again.

I have used your service at least 5 different times over the years and it has always been nothing less than outstanding. I cannot say the same thing about this time. Because I have used your service so many times, I know the routine by now and unfortunately it was not followed by your rep. I did not get a call stating he was on the way, he did not put the booties on upon entering my home and then he said he wanted to do a test area on the grout to check how it would come clean. After completing the test area in my kitchen he said he didn't think my grout would come that clean and did I really want the service. He said if it was his tile, he would not have it done. When I origainllg called to schedule my apt I had scheduled to have all of the tile in my entire house done, since he said I would not be able to tell much of a difference I decided to only have the darker major walkways of my tile done. He completed the work and left and hours later as my tile and grout started to dry it became lighter and lighter. Now half of my home looks great but the other half you can distinctly see where the tile was cleaned and where it wasn't. If he would have told me that, I would have had the entire house done as scheduled. My husband came home a few hoes later and was also extremely dissatisfied. He though the amount of tile cleaned for the price was not enough and he also had a major issue with the now obvious difference in the tile/grout colors. Overall I was just disappointed in the experience given how great all my past experiences have been with you all.

Always satisfied....the service workers are always very professional, accommodating and the cleaning is thourough. I am a repeat customer and I have Zerorez service both my mom and my home....definitely grade AAA!!!

VERY WELL DONE AND PROFESSIONAL SERVICE

I am happy with the service and will us them for tile cleaning

Cleanliss and non toxic.

Great service and products. Our carpet looks brand new!!! The technician was very knowledgeable, courteous, well mannered, and proficient in completing the job in a timely manner. I love ZeroRez!

What happened to the Zerorez I used to know? The "pet treatment" that was sprayed all over my carpet has left a gooy residue and the pile does not stand up like it should after a vacuum. I am extremely disappointed and sick about ruining my expensive carpets.

There are still stains on the carpet in the room that was cleaned. Once everything dried, they were immediately visible again. After paying so much money, I expected the carpets to actually be clean.

great job, on time and reasonably priced!

Friendly staff. Couch and chair cleaned with no chemical smell. Dried quickly.

Your technician who came to us, MJ, was top notch, courteous, and capable of completing the job we needed.

Excellent technician. Great job. Already recommended to four friends.

Great people, very nice. Did an amazing job with our carpets and pet stains!

The guy that came did a great job thanks I will call again

This is a company that does what they advertise.
Excellent service and results.

The employee was very knowledgeable and did an outstanding job of cleaning my carpet.

Service tech was professional, he did a great job.. But, I did not receive my invoice - pls send it to Email address removed

Very professional. Excellent job cleaning 5 bedrooms and 1 staircase with 14 steps. Most important, NO baitand switch.

Chemical free, no odor. Quite comical & efficient. Arrived on time. Called before he came.

Your service guy was on time courtiuos, and professional.
The carpets and the tile look great and where dry in no time,
Ecellent job!

The representative, Robert, was very professional, knowledgeable, and pleasant.

The first two times I had Zerorez, I was extremely imppressed with the outcomes and the hard work as well as a desire to please the customer (me) was apparent. This time I was not pleased with the outcome my carpets looked ok and one didn't look good to me at all. The feedback I received from the worker appeared to be lame, to say the least. Not sure if because it was at the end of the day he did not feel like doing a good job and wearing his customer satisfaction apparrel....but nevertheless in the future i would like one of the first two guys to return or someone different.

Your technicians were professional and easy to work with, final results were amazing. The estimator that came out initially didn't document the main reasons we even called therefore technicians weren't aware that we needed two wool Persian rugs cleaned when they arrived. He didn't break down the quote as I asked repeatedly either. I walked the areas to be separated in the quote with the estimator and he assured me repeatedly that there would be 2 separate quotes. However, a staff member came to me and said that as he was leaving, he told her that he didn't know how he was going to break the quote down. I guess he couldn't figure it out because he never did! The estimator also said it would be 2 hours for this entire facility so you can imagine our surprise to find out it was more like 5 and staff had to stay late to make sure the Operating Rooms were ready for 6am surgeries the next morning! The estimator gets an F but the techs redeemed Zerorez for an A.

The convenience and efficiency of the service.

Very professional. Christian did a magnificent job with upmost respect for my property and animals. Carpet was clean, felt good under bare feet and also left a refreshing smell.

Everything!

I like the quality of the carpet cleaning we have experienced with the Zerorez technicians able to get some pretty nasty stains out of our carpet.