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based on 29770 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Clean and safe for the environment
Your customer service, the first contact is very important. I called desperately since the renters ruined the carpets, your CSR immediately provided the next day appointment. 2nd - the service Christian de Jesus provided, he recommended some of your products that I was not aware you provided. OUTSTANDING representative!!!! I would like to take this opportunity to commend Zerorez for having an outstanding representative. Christian was very helpful, supportive and has an amazing positive attitude. This is the 3rd time I have the pleasure in obtaining your services, all representative that provided the services were great but Christian has been the BEST!! He was not in a rush, he took his time to inform me of other services your company offers. In fact, I will be calling next week for grout service, I pray that I will be Bless in having Christian providing my services.
Once again, congratulations for having an excellent employee. Employee's like Christian makes the manager and company shine.
It cleans well.
Paid $120 to repeat cleaning of the bedroom and couches. Thought it was covered. Told over the phone it didn't need a pet treatment. Tech said it did and charged us. Confused. Room smells no different after second treatment then before.
The products your company uses is natural and it does not affect anybody in the house including pets
We love Zerorez because the house smells very nice and clean .My husband says to change the carpet
Whenever it is dirty,but the moment we get zerorez to clean my husband changes his mind because the carpet
Is so clean and he will say the carpet will stay
Very professionally dressed, courteous, answer questions thoroughly, good job on cleaning carpet. Staff was extremely polite!!
my carpets look great and Ben was very professional !!!
I like the fact that there was no chemical smell and it was steamed cleaned. The guys we're very professional and courteous.
No residue.Carpet looks great. Ben was great, don'lose him.Extremely knowledgeable. Thx.
Professional
Communication,reliablility and service. Excellent I would recommend this Co to all. It was a pleasure dealing with them on the phone and in person. Great Job
They did a great job getting out some stains I didn't expect they would be able to remove. Quick and efficient!
The smell that is left.
Everything was great
There are too many areas that were missed. I would love me you to come out and redo certain areas?
No residue
Wonderful carpet cleaning - I received a compliment that my carpets looked brand new! And love that it's chemical free.
We have used zerorez twice now and each time the results are fantastic.
Amazing, Christian did a fabulous job and was very knowledgeable and polite
Cleaning & service are consistently good.
Corey was very nice and professional!
They work! They removed stains from my carpets that I would never have thought would be removed
Service was excellent and carpet looks brand new.
Great costumer service, cleaning and reliability.
Smells great and pet friendly.
Ecofriendly, on time, informative.
Its all natural with no chemicals. And the service was excellent. Very professional.
All natural products, love the citrus smell.
The explanations we received from the service tech. Very friendly and helpful!!

The floor definitely feels much cleaner. However, one of the back rooms started to develop a moldy smell and after more than one week feels slighty damp in certain spots. We are trying to air it out with a portable fan since that room does not have a ceiling fan and it seems to help. Perhaps the carpet got damper than it should why being cleaned.
Overall, we are happy with the job.