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based on 28838 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our bedroom rug was still wet at the of 34 hours. I went and bought fans to try and dry it up. Perhaps a problem with the equipment but our living room only took 12-14 hours and it was dry. Driver also got stuck in our front yard. I understand it was wet but he left a huge hole. Shouldn't he have been responsible to fill it instead of me (62 years old) taking the wheelbarrow to the road and filling it with dirt & fixing his hole??
Just disappointing experience.
I have used the service several times now and have been pleased with the results. The reps are courteous and make sure that I’m satisfied before leaving the house.
The first service I had, over a year ago, I think, was much better. The guy took his truck me to do the job right and didn’t rush through it. I had to point out obvious missed places to this guy. And the next day, after drying, we could see more places. We weren’t happy this time. It seemed like he was just vacuuming the carpet. Now I wondering if that how he got to our house an hour ahead of schedule. I wouldn’t be surprised if the previous appointments don’t complain.
How quickly I was scheduled and how fast the technician worked. Everything turned out beautiful.
Did a great job! Very thorough and professional.
Some areas in my carpet are dirtier than before they were cleaned. It looks like dirt was pulled to the surface but not removed. I would like to have them redone.
Best cleaning service in Jacksonville.
Thank you for being on time and for doing such a wonderful job. Michael was very polite and professional and completed the work in a timely manner. Will be calling on you guys again.
Bring two employees that way you have a team that could move furniture around so you can clean the place properly I don’t expect to pay you for a service in which I have to do everything but you just come and put spray down and vacuum it up
Brad did an amazing job. Everything looks great. Thank you.
Dependable service
Great service!! Conscience employees.
Professional and very well done!
The tile and grout looked like new after the cleaning.
The technician was knowledgeable and helpful and arrived on time.
Fabulous service!! Give that boy a bonus!!!
Name removed
odor free, cleans with no after effects. Does great job. Dries fairly quick.
The service was great. Carpet looks good. I was very please with the results and will let my family and friends know about your company. I glad my daughter in law got your phone number off of the radio. Thanks for the good service.
My carpets look clean and bright. I had a problem with them drying. Last year a large blower helped dry the wet carpets,this year I was told to use my fans and air conditioning. It was too cold to use the air and I am still using my fan to dry the carpet. I was told it would take them 6 to 8 hrs to dry, without that large blower which you brought last year that was impossible.
The young man that came was very nice and polite and did a good job but I do believe that if I use your company again something would have to be done about drying the carpets like you all did last year. Name removed
Great service, on time, carpet looks great!
Technician (Gavin) was professional and the cleaner used on our cotton sofas wasn’t harsh so didn’t cause any strange chemical lines once dry.
Was glad the technician did not try to sell me extra treatments or up charge.
On time. Great job cleaning carpet. Friendly employee.
Dale was fabulous and the carpet is cleaner. However, we paid an extra $80 for the urine enzyme treatment. It was useless. Once the carpet dried it smelled as bad as before being cleaned. Basically I paid $80 for some temporary perfume. So I would stop advertising and charging extra for it. I would recommend for a normal cleaning though if they send Dale out.
No chemicals for sure. And high quality employee.
The customer service is great. The name says everything, there is no residue.
Polite technician no extra selling carpet still clean
Carpets look great. Fantastic service from Courtney.
The tech you sent this time did 100% better job then the tech did last time. Very nice cared about his work and put all the edge guards on the corners and did a great job. Thank You!!
Services have always been efficient & reasonable.
friendly, efficient, honest