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based on 28850 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The cleaning with no soap is a good thing
The preclean citrus is also much better than a chemical smell.
Caden did our carpet and he is a very pleasant young man, explained the procedure well, answered all my questions, and did a great job.
He is a great asset to your company.
I would highly recommend your services.
great job on bedrooms. pretty quick, in and out. very polite and personable technician.
Every time you come to my house. You take your time and make sure that the job is done properly. The price for the quality of work is unmatched.
I’ve been using Zerorez for many years. I like the professionalism of the technicians.
Good job, good service, on time.
Professional and well done
The technician was prompt, polite and professional. He explained the process in a way I could understand, and addressed my particular concerns with a plan. We had both carpet and tile cleaned - the results were phenomenal! Thank you, Zerorez Jacksonville!
Professional and courteous staff.
I liked everything about the service from beginning to end.
Young man Kaden, was very thorough, checked and treated all spots for pet urine or etc before cleaning. The 22 year old carpet was almost brand new (except for traffic patterns wear). Recommend the service to everyone that walked by and inquired. The floors were walkable after 4 hours. Very pleased Kaden and his work ethics and his ability to do wonders to this old carpet. And the spots have not resurfaced as in the past with previous carpet cleaning services. Will definitely use your service in the future.
Very professional
Knowledgeable about the products and services
Personable
Carpets look great
Excellent customer service and excellent results on a well worn & stained carpet. Very satisfied.
First of all, your people are always polite and competent. My carpet always comes out clean and beautiful. What else could you ask for in a carpet cleaning experience?
The technician s we're polite and efficient. The floors are very clean and look wonderful.
The service tech was a 10-timely professional knowledgeable polite etc and I did notice a big difference in grout but the residue was awful-I’m still mopping after two days to remove the product-not sure if it was suppose to be puffed after it dried or too much product was used but WOW-lots of work for me-had to move everything and keep cleaning over and over -I would have given a 10 if not for the build up-my husband was joking the next morning when he saw the floors and said funny they’re called ZeroRez-oh well maybe next time-
The people aalways are very niceand try
Your product cleans really well and not messy..
On time clean and professional low drying time attention to detail
On time, nice people and did a great job.
I like the fact that Zerorez is water based, non toxic and chemical free. The technicians who clean are professional and courteous. I will continue to use your company.
On time (early actually) and very friendly technician. Did a thorough job
Such friendly customer service. The carpets look awesome and my home smells incredible. Such a great experience!
Your company is extremely easy to work with ! The technicians are very professional in their work and also the way they treat their clients !! They do a great job cleaning the carpets , gave me a call when they were twenty minutes away and were prompt in doing their job !! I will use Zerorez every time I need my carpets cleaned !!!
Customer service
Professional. Effective cleaning. Colin is an “exceptionally attention to detail” person. Great employee!
Friendly knowledgeable techs. Clean rugs,no odor and not too wet.
I received great professional service again. Andrew was my technician and he was very courteous and professional. He did an amazing job cleaning my furniture. I will call them again in the future.
PROFESSIONAL AND AIMED 100%TOWARDS CUSTOMER SATISFACTION.
It works. Brings like new look to carpet and ouch.
Very nice employees both on phone and in-home service. Did a good job.