- Phone: 904-891-0631
- Visit Website
based on 29371 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Del did an awesome job a year or so ago. I was impressed with the whole procedure. Then, I got a coupon for 50% off & free pickup & delivery. I immediately got on the phone. I have an 8' round synthetic rug. It's been cleaned 3 or 4 times.
When Zak brought my rug back, I was astonished. The other company didn't do half the job ZR did. It is 10 years old, and looks new.
Thanks Zerorez, Mary Todd
Freaking spectacular! Better then i could of ever imagined!
I heard about all these different carpet cleaning services, quote one price, come in,give another, then do a poor job and off they go. NOT HERE
My rugs had never been professionally cleaned. sure I had a carpet cleaner of my own but it just wasn't doing the job. I heard a radio commercial for ZeroRez and went to read review so i figured i would take a shot. My in-laws are coming and i really needed things done well.
What can i say?
Easy to setup- just went to the web page and made my selections and got a appointment
Great price- cost were good but i even got a special that was advertised.
The actual carpet guy- Rockstar. Smart,polite friendly,detailed. Explained how it all worked and made me comfortable. If i get it done again ill request the same guy.
Quality? Wow, i mean Wow. They look like new. Mo soapy chemicaly smell. the house smells fresh and looks great.
Time- Right on time in the window of my appointment. He didn't rush but yet was done quick.
I have seen all these BS reviews online and this isnt one of them. I can stay i'm really happy with the way it went in every part and I could not recommend more.
.
Great job cleaning the carpet.
Ben the Service Tech was excellent! Explained the entire process upon arrival. Ready and willing to answer any and all questions. Very professional and our carpet looks almost brand new. Stains we thought were permanent have been eliminated. The carpet even feels fluffy again...
The scent was fabulous! I felt the process made the carpets very clean.
Very professional company to deal with from easy online scheduling to tech that cleaned my rugs. Thank you for making it all so easy.
They dry quickly and my carpets are clean.
Love that my carpets are not saturated with water they dry quickly and smell wonderful. Technicians are professional telling you up front what they will or will not be able to do and are friendly and warm.
Everything
The carpets Andrew cleaned looked great! He was very knowledgeable & friendly!
Friendliness and getting the job done
Carpets look better but I felt like a couple of spots could have been better. Very friendly and on time service.
I want to say how very happy I am about your ability to schedule an appointment quickly and get things done so fast. I am truly grateful for your services.
The young man who came was personable, knowledgeable, and persevered until the stains were eliminated. Great work!!!
Their service was prompt. They were efficient and treated my home and furnishings with care.
This is the second time I've used Zerorez and have been very pleased. They cleaned my carpet and my tile. I purchased the cleaner solution and have not used it.
Service technician was very friendly and did a great job cleaning my leather couch and toddler's fabric chair.
Great service people
Great customer service!
Absolutely the best company I have ever dealt with. Couches cleaned with the utmost concern for cleanliness and unmatched professionalism by their technitions. I will recommend and do business with again very soon.
The best cleaning service. My sectional, carpet and bar stools are perfectly cleaned.
All the dirty came out.
Andrew did a great work. Excellent professional!
I won’t even try to use other cleaning company because I have found the best one when it comes to cleaning.
I’m very satisfied!
Mike was extremely helpful in evaluating what services would serve us best. He worked very hard and achieved amazing results
I appreciate that when a service is not done correctly, an effort is made to come back and resolve it. Thank you for making that effort!
Great service and good results.
Customer service, technician Brad outstanding. Explained process, listened to our concerns about our rugs. Did an excellent job.
The rep who came out and cleaned the carpet was very professional and thorough. He was very knowledgeable and gave it 100%. I admire and appreciate his work ethic and the way he handled himself. It clearly comes down from the owner's of the company. I will always use zerorez.
The techs (we had Mike this time) are always prompt, pleasant and do a great job.
Technician showed up early, was very professional and did a great job on my tile and carpet.
The person who came to service our request worked extremely hard to provide the best job he could do. He was friendly and polite. He should be commended on a job extremely well done.
Professional workman, good products and excellent results.