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based on 29371 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Attention to details.
Easy to schedule. Technician was very knowledgeable and meticulous.
More the process than the work effort. Wet clean may not suit all
When Zerorez does our carpets they are back to new again. We have dogs and a cat that go in and out all day bringing in dirt but in one cleaning and treatment you would never know. And everyone from the people you talk to on the phone scheduling your appointment to the person that comes to clean are polite, and knowledgeable
I liked the way Rico explained everthing and he really knew his job well. Rico was very polite and respectful to both me and myy wife.I could not have asked for a better technician. We both really like Rico. You can be proud and happy to have him as an employee.😉
Have always been happy with the technicians and service.
Great prices, friendly service personnel, clean carpets with no strong air freshener smell!
Service is always excellent the best people doing the best job Brad the technician goes over and above
Very pleased with Zerorez. It’s very affordable and the staff has never been more pleasant. We will use Zerorez again!
Great job and very professional.
Thank you for cleaning my apartment thoroughly and efficiently, with a very professional demeanor.
Fantastic service and the tech was wonderful. This is the second time we've used Zeroez and will again. Also considering having our tiles cleaned. Any specials going on right now for that?
Great service. Technician explained the work to be , and did a walk-through before applying the fiber protectant. Carpet came out great.
Great job done.
Product is good. Service by in home technician was excellent.
I like the email communication. Service guy was prompt and did a thorough job.
Our Zerorez tech arrived promptly and was very courteous. He thoroughly explained the Zerorez process and answered all of our questions. Truth be told our carpet should really be replaced, but like most folks we just want it to last "one more year", and we were hopeful but also realistic as to what to expect. Zerorez exceeded our expectations. So many spots and stains that we thought were there to stay are now completely gone. A very few spots remain (blasted toner ink!), but we knew that would be the case and the Zerorez tech did not over promise. Bottom line is our carpets are fresh looking and clean!
Cullene Cicco
They came to my house, were very professional, and cleaned my dirty couches - perfect!
Andrew was wonderful. Great job, very professional. Would recommend him to come back again!! Our furniture never looked better!!
Very courteous, and hard working. They took my heavily soiled couches, I have 5 kids, and cleaned them so well they looked new!
Quick and friendly service. Products are effective and quick to dry.
Zerorez does the best job by far
Excellent service. Very professional technician and amazing results.
On time, very professional, very courteous and carpet looks great just like the last time.
Friendly knowledgeable tecnician. (Ours was Kevin, he did an awesome job). The carpet looked close to new when he was done. He even brought a old couch and loveseat back to life that I was going to throw out. Will definitely use your service again.
Technicians were very polite. I called first to get an estimate and explanation of services. Once I had the actual services done estimates stayed true. The whole process was very easy and quick.
They did everything they said they would. Unfortunately, my carpets were beyond disgusting. Replacing them asap.
The customer service is always great! I also love that the carpets don’t feel or look soapy and gross after being cleaned, so they don’t pick up as much dirt!!

Tiles look great. Carpet looks good, except the areas I was concerned about. The carpet is only 1 1/2 years old. He tried to explain that he might not be able to get the path areas all cleaned.
In the years that I have had carpet cleaned I have never had any one not be able to clean those areas a bit better.