- Phone: 904-891-0631
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based on 28857 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The appointment was quickly scheduled after my request, and the service tech was extremely polite and informative. This company ranks highly in professionalism as far as customer service is concerned.
Friendly staff and quality of service
Moises was the absolute best! He worked tirelessly to make our floors beautiful!!!!!
No residue
The professionalism and the quality of the cleaning
I loved the technician that came out and my tile and carpet came out beautifully!
Your people are great and you do the job right!
Pleased with the professionalism and thoroughness of the attendant.
I loved the way my kitchen tile came so clean! Amazingly clean grout!
Did an outstanding job of getting tough stains out of carpet and tile.
1. Your service representative arrived on time.
2. He did a timely and professional job.
3. The upholstered char’s looked like new, and dried fast.
4. The bedroom carpet looks wonderful.
He did all this in about one hour. Well done, thank you. Jeanne
Usually you make everything thing look new again... especially grout!! Carpets become brighter & cleaner! Best service around & guaranteed ‘!
I was able to get a appointment right away and the service tech was courteous and on time. He explained everything and did a great job. Thank you.
Fast, quiet and effective
The personnel are the best
We have used Zerorez several times to clean our carpet and have been totally satisfied each and every time. The technician has always been on time, courteous and extremely professional. Our carpet looks and smells (we have a pet) fantastic!
You did what you said you would do, when you said you would do it.
That is rare these days.
This technician listened, REMEMBERED, and addressed our needs and did so thoroughly, effectively, and respectfully (protecting corners and preventing overspray). This location has a long history with us because we have always found them professional, dedicated to quality service, and, on the very few occasions required, promptly responsive.
Starting with the call to set up the appointment every part of this process was easy. Your office staff and technician were both professional, knowledgeable and helpful. Our carpets have never looked better.
Your process is great, knowledgeable technicians and great customer service
The technician was on time, did a good job and carpet looks very clean.
I like the stain remover spray that was applied after the carpet was cleaned. It helps protect the carpet from future stains soaking into the carpet. Very helpful!
Brad did a through job and he took the time to explain everything about the products being used.
He was on time and did a great job.
Courteous, on time, called ahead, and carpet looked great!!! Very good process from start to finish!
Your technician Tanner did an excellent job!
Carpet was very clean and tech was very professional.
Representative was very personable and helpful
The technician that was here did a great job. Do what it takes to keep him happy because he loves working for your company and is such an”people” person .
very professional steady pricing