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based on 28857 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We have always had great results with your cleaning services. However, I must say that on Saturday the result for the spot cleaning was not good. I don't know if we should have another treatment because the spot is very hard to get out. Our dog vomited a grassy substance. She did it again on Sunday and I tried to get out the spots and I didn't get a good result either.
No additional charges to work on stains. Excellent customer service
Great service!
The technicians were on time, friendly, and tidy. They thoroughly cleaned the stained and soiled carpet in my new home and did an excellent job getting all the dirt out of the tile and grout in the kitchen.
Our cleaner Ben was very knowledgeable and thorough
Great job, quick work, very considerate making sure that i was satisfied and knew what was happening.
Best in class. No other service provider can the meet the level of professionalism and obviously results speak for themselves.
Good job cleaning carpet.
Our technician was excellent. He did a great job and explained everything he did.
Reagan was our technician. He did an excellent job! He is very personable and professional! We’re so happy with the results!
Thank you Zerorez Jax!
Great job as always. Mitch was excellent!!
This is the second time I have used Zerorez. I am a satisfied customer.
Very professional and did a good job. I have very thick carpet. It did over a day to dry but at least it did not have the mildew smell. I have had problems cleaning it in the past and taking so long to dry! I had my area rug clean and watch the magic of the dark flowers be bright again! Amazing. The guy that clean it was very nice.
Mitch was neat, told me what he was doing and what to expect. The results were excellent. I was impressed! He was on time and his estimated time of completion was correct. Very nice, very friendly.
Zero Rez has the best price, technology, and technicians! Flawless
I wish I would have taken before and after pictures. In both bedrooms I had multiple stains in my carpet. When the young man finished cleaning my carpets they look brand new. I'm selling my home and the photographer said let me cover my shoes I see you have new carpet. I highly recommend this company.
Very good service.
The technicians are always on time and polite. The service is awesome and I love the end result of the service. I have been using Zerorez for years and getting the best results each time.
I like the cleaning process and how good my carpets look when done. Your staff are courteous and professional. However, I do wish they wouldn't press the upsell so much. By the time I make an appointment, I know what I want/need done. I don't hold it against your technicians...they are trained to Up-sell at every opportunity. I would anddo recommend your company frequently.
Professionalism, speed, and cleanliness
Prompt and professional
Communicating with Zerorez via texts was superb after making a service reservation online which was a breeze!! Carpet cleaning itself was awesome and fast. I highly recommend Zerorez! Their pricing is very reasonable.
Your employee arrived on time and completed the service in two hours. We feel that he was most helpful and efficient. The carpet dried within six hours, which was a plus.
Our technician Mitch was amazing !!! He worked so hard on our pet stains and was able to get them up !!! Our carpets and tile look brand new !!
He was very professional and knew what he was doing.
Prompt scheduling
On-time service
I have been using Zerorez for several years now, for tile and carpet and have always been very satisified with the work and their employees.
Outstanding professional staff ... great value!
Our technician Robby was very polite and efficient in performing his cleaning in my and my mother-in-law's house next door.

Professionalism and reliability