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based on 28884 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Tech was awesome!
Service technician showed up at the scheduled time and was very knowledgeable and efficient.
The carpets look great!!! Not one spot left.
On time, courteous, technician. Worked very hard.
The product worked miracles on my carpet.
The service people that come to the house are very friendly & knowledgeable. My carpets always come out looking fresh & brand new. I also like the disinfectant in the product that sanitizes but isn’t harmful to people or pets.
Tech was very professional and provided an awesome service. We will definitely use your company again. Thank you!
Great personnel and great cleaning services.
We received excellent service from zerorez with regards to both customer service and quality of work, starting with our initial call.
Our service provider Jaden was a delight. He was polite and personable. He did the job in an efficient and thorough manner. The price was competitive and we were satisfied with the results.
Friendly service, good price.
The representative from Zeroeez was very helpful.
The technician was knowledgeable and wonderful!
Military Discount. Even 10% is a nice jesture.
Great communication and easy to get an appointment. I’ve been stood up by workmen from other companies before, but because of the reminder texts and emails, I knew they were coming!
Not by the fault of the technician that came out, but I was misquoted on the price of the cleaning of my sectional. When he arrived, he addressed it would be $100 more than what I was quoted for. I had explicitly explained on the phone while making the appointment that I had an L shaped sectional with a chaise lounger on one side. I also explained that we had a very small area of tile in our kitchen and both baths, reiterating the small square footage. She assured me that the areas would be measured upon arrival for the appointment, and made no mention of minimum square footage requirements. When the technician arrived and mentioned the increase of the couch, I declined the could service. He then measured all areas with tile and grout, and said that I did not meet the minimum square footage requirement, and would pay the minimum $129 regardless of the amount of service. I am not happy with the poor outline of pricing and quoting, the pre-treatment residue left in the corners of the area that were cleaned, and a large wet ring left on a sisal rug (where the round cleaning machine was left sitting while other materials were being put away). The technician was polite, arrived early, and did apologize for the pricing miscommunication.
Great service ! Very professional, quick , and knowledgeable staff.
We have used Zerorez to clean our tile and grout twice and had our grout sealed once as well. They also cleaned all of our carpets the last time they were here. The difference is definitely noticeable - the floors look almost new again. We have had two different technicians and both were professional, friendly and respectful of our home. Highly recommend and will use them again!
Super nice technician (Kevin?). Did a great job. Knowledgeable and super friendly.
Technician was great
Quick Response professional and reasonable. Thank you
Tech was on time , informative , efficient and did a great job on our area rugs
Very professional and did a great job!
Service was great and people who perform the service do a great job.
Quality, Responsive and Courteous Service.
They are always thorough and punctual, the technicians are always very nice and professional.
The carpet looked good until it dried . All the areas that were treated cane back . Probably could have benefited from a little more attention to traffic and stained areas . Thanks
I have been using Zerorez for years because of multiple pets. It’s good for me, my pets and my carpets.
I already wrote a note

Price was a little steeper than expected.