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based on 28884 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was polite, friendly and efficient. My carpeting looks fabulous!!
Service
How clean Zerorez gets all my floors
Matthew was extremely nice, a hard worker and did an excellent job on our old, filthy carpet! We couldn't be more pleased.
For the second time using Zerorez we have been totally satisfied with their work. Their representative was professional and was able to change the service we had requested on the spot. Work was completed in a timely manner and to our total satisfaction. We had used another cleaning service previously and their charges were almost three times what Zerorez charged us. Will be using them again next year.
Your service tech was great. He did a good job. Did not wast any time,very neat and helpful.
Very professional and knew his job . Provided outstandding service.
Great product and service
Our technician was very professional and quick. We will recommend to friends as well as schedule future appointments.
It works. I’m amazed how clean and fresh ZeroRez leaves my floors.
Great service in every aspect! Thank you!
1. There was a big difference between the price quoted and the final price when the technician arrived. I was specific that there was cats in the apartment. The technician up charged me $40 per room to treat for cat smell. Why did the phone person not mention that. To me, this was bait and switch. Quote one price on the phone then try to up sell me more in person.The technician tried to sell me a sealer too. Price went from $400 to almost $1,000.
2. I was very specific about the apartment having vinyl plank flooring. I was assured that you could clean the vinyl plank flooring. The technician said that you could not and texted a picture to his boss who agreed. We wasted hour + time figuring this out.
3. The technician quoted me a price of $99 for the tile. After talking to his boss the price then changed to $129.
This was a waste of my time for being told they could do the job and could not. I was very specific about what I had and needed done. Untrained or incompetent people ate up time and money for not much in return.
Everything
Brad the technician was fast and efficient - he took extra care with our couch and carpets - we loved the fresh citrus odor afterwards!
Very professional. Great job!
Technician missed some spots on our rug. Had to retreat them myself.
I have always used Zerorez and this time the technician was great
Very professional and informative
I like that only steamy hot water is used except for the technician to spray spots. Our carpet comes out very clean every time.
Fast friendly quality service...
We had our carpets cleaned by Ammon from ZeroRez on Friday and he did an excellent job ! He was very thorough, courteous and efficient. He arrived right on time and was very careful with his equipment. We will definitely use ZeroRez again !
You offered to fix the sprinkler that you broke. Service was great - it got out the blood stains.
Our technician was professional and did a great job.
Our service guy, Keith, was awesome!
Great Service and reasonably priced
Carpets look 100% better
Everyone was nice and polite that I dealt with. The technician the came to our house was very knowledgeable and explained the process to us completely. Our overall experience was excellent and we would recommend Zerorez to everybody.
Everything was amazing. Austin went above and beyond. I would highly recommend your services to anyone. I took pictures of the before and after and was amazed at the difference. I have shown everyone the pics. 10/10 service!
On time, friendly, clean and courteous. Great job.
The service was professional and the results were better than expected. After the kitchen tile cleaning, I got the whole house done. The difference was was incredible. Kevin was courteous, extremely knowledgeable and took pride in his work. The experience left me greatly satisfied and I would highly recommend Kevin and Zerorez.

Effectiveness, results, price and customer service!