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based on 28884 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent technician, prompt, friendly and efficient.
Your services work, your technicians go out of their way to do a great job, and all at a fair price.
On time, friendly, great service
The gentleman that come are very efficient and so pleasant . Could not be happier with the whole process.
Very happy with the services! My tile looks brand new!
I could not tell the carpet had been cleaned. I was disappointed.
very efficient. Great job. Carpets look fantastic.
As always, a great experience.
This is the second time we have used them and their work is great!
Best employee you have ever sent me. Great guy and excellent service. Did a great job.
Amazing customer service, great results with the cleaning and lastly the technician was able to add last minute grout cleaning to the service.
Technition was friendly and informative
Your tech, Austin, was professional, knows your products, courteous and conscientious.
Always puntunctial and professional!
Excellent job on the carpets, and the technician was very courteous and knowledgeable
Mitch was so awesome!
Information regarding the effect cleaning can have on grout stain, ahead of time, would have been helpful.
I was refered to Zerorez by my neighbor. Mitch was very friendly and my grout is so clean, I didn't even know it was white before. He was very personable, and gave me good suggestions to help take care of my carpets in between cleanings. I like that I was able to add on additional areas once I discussed with the technician. From the ease of booking, the great prices, friendly service, and amazing work done, will recommend to my friends and family.
Very professional and good cleaning.
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So far, so good.
Dale was awesome! Not only did he ask lots of great questions in order to understand my cleaning needs, he set expectations including the approximate time it would take to do the cleaning and after care. I shared with him my budget for the cleaning and he helped me make the best choices within that budget. I really appreciated all that he did. My carpet looks great and the pet accident smells/stains are gone. I'm very pleased and would highly recommend your company to others.
very professional and thorough
Good job. Clean carpet. Spots gone.
Brad was the most professional Tech we ever had!
Loved the service! Our carpets look amazing. The set up was easy and even called to let us know when they would be there.
The grout under the window in my kitchen still looks dirty like that particular strip of floor didn’t get cleaned at all (large kitchen). Pricing seems to be made up on the spot, pulled out of thin air, a discount was thrown in here and there if I’d do any extra service, etc. most upset about all the money I spent on tile cleaning to not have one area look clean.
Thank you for coming and taking out the smell in our carpet. It is much better now.
Exceptional customer service! Rugs looked as good as new.
Friendly associates; great carpet cleaning process!
The service, carpet cleaning, is exactly as described in the ads - NO leftover residue. Technician was pleasant, on time, thorough in his explanation of what he would be doing, and complete in his explanation of what we needed to do after he left. I have used Zerorez for years now for carpet and tile cleaning and have consistently been satisfied with the people and services.