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based on 28884 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I was not impressed this time at all. You cleaned another property I manage which was much dirtier and it ended up much cleaner. Very disappointed
You are very thorough & complete the job well! Also your employees are very knowledgeable & professional! Thank you for being so conscientious.
If you could just clean one carpet and a lower price instead of a flat rate...I will not likely use you guys more than every other year bc of the cost.
Your representatives show up on time, are polite and friendly, while still being professional, get the job done promptly, and leave behind well-cleaned, not wet, carpeting.
The service was outstanding. The tech was very friendly and did a great job.
Professional employees
good job cleaned my title fast
Your minimum is too high. Other carpet cleaning companies will come out for approximately $85. Yours is $129!
Great service !!!
Very courteous and professional.
Staff is on time and great communicators, clean and reasonably priced. The staff worked to get me a great discount. I’ll be calling again!
Co;in was on timeand very eficient. I certainly would recommend him and your company.
Courteous personnel and they make sure it’s 100% correct
Excellent job. Technician was superb.
Conscientious techs, excellent attention to detail.
Carpet looks great after cleaning. Bradley was very nice and thoughtful. Very professional as well. Will definitely use again.
Just wasn't as happy with the cleaning this time as I have been in the past. As many times as I use zerorez, it is hit or miss on the quality of service.
Second time you have cleaned furniture at iur home. Both visits were great. Your employees were professional and did a great job.
Slow down. The cleaner went faster than I would when vacuuming, can imagine it is long enough to do quality job.
Service and techs are great. Dale was terrific!
Absolutely incredible!!
Even though my service person was wonderful, the stains came back virtually a day later. I am not blaming Zerorez, possibly the carpet is beyond cleaning!
Our technician Andrew was outstanding. He was timely, and showed great attention to detail. We have always enjoyed the Zerorez experience. I have noticed whatever product they are now using for the pet treatment isn't as good as what they used before. We Have 2 small puppies who sometimes have accidents in the house. We never used to be able to smell the urine after Zero Rez came and did their thing but now we can. I recently had them come to treat our carpets and had to call them back for a retreatment because we could smell and and sometimes see the stains reemerging. I don't fault Andrew for this but the company should take notice of this problem and correct it!
Mitch does an excellent job cleaning carpet and tile floors.
Thorough and quick
The young man that cleaned the carpets did a great job. We would use your service again, and recommend it too our friends and family.
Gets carpets really clean
Very detail oriented
Cleared up some stains and refreshed the carpet. Couch/armchair look great.
Worked on 2 spots a second time and they came clean. Very satisfied !