Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 28884 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 22, 2020 — Rated 10 out of 10 by Y.C. Zerorez Jacksonville
What do you like about our products and services?

Does not leave the carpet soaked. Works well without all those heavy chemicals. Leaves all my carpet and tiles very clean and looking new.

Report a concern   February 21, 2020 — Rated 10 out of 10 by Karen Tacti Zerorez Jacksonville
What do you like about our products and services?

Courteous service when appointment scheduled. Hayden did a great job completing the cleaning requested. Fast and efficient.
We are repeat customers and our neighbor scheduled service while Hayden loaded up the van.

Report a concern   February 21, 2020 — Rated 10 out of 10 by Llillie Andrews Zerorez Jacksonville
What do you like about our products and services?

You do not use chemicals or perfumes to bother my allergies. Nothing used to leave a residue. Caring company and reps that keep my home clean and fresh. Periodic specials that allow me to clean more often. This type of cleaning extends the life of carpets.

Report a concern   February 21, 2020 — Rated 10 out of 10 by L.T. Zerorez Jacksonville
What do you like about our products and services?

Techs were very pleasant and courteous. Products were not harsh and did not have an Odor.

Report a concern   February 21, 2020 — Rated 10 out of 10 by S.M. Zerorez Jacksonville
What do you like about our products and services?

Thank you , the carpets look great

Report a concern   February 21, 2020 — Rated 10 out of 10 by W.H. Zerorez Jacksonville
What do you like about our products and services?

On time, courteous & do a good job.

Report a concern   February 21, 2020 — Rated 5 out of 10 by C.J. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

We had a smell in the Adult Bar area after the carpet had been cleaned. Our members were complaining that the smell was like smelly feet.

Report a concern   February 21, 2020 — Rated 10 out of 10 by Martha Read Zerorez Jacksonville
What do you like about our products and services?

Quick and very complete. Michael was most personable and thorough. Thank you.

Report a concern   February 21, 2020 — Rated 10 out of 10 by Debbie Nuclo Zerorez Jacksonville
What do you like about our products and services?

The technician was very professional, clean and friendly. He went out of his way to move furniture. He was very accommodating to me and my dogs. Tile was cleaned in a timely manner and I was shocked how well the grout cleaned up. My floors look and smell clean and like new!! Very satisfied and will use your company again!

Report a concern   February 21, 2020 — Rated 10 out of 10 by Daniel Hardwick Zerorez Jacksonville
What do you like about our products and services?

I continue to use ZEROREZ at home because they are the BEST,
I just had them clean my commercial passenger shuttle and now the seats look brand new!
Thank you ZEROREZ!

Report a concern   February 21, 2020 — Rated 10 out of 10 by J.W. Zerorez Jacksonville
What do you like about our products and services?

Pet stains are always removed, carpets dry fast and the technicians go above and beyond and are always so professional!

Report a concern   February 21, 2020 — Rated 10 out of 10 by A.F. Zerorez Jacksonville
What do you like about our products and services?

Everything!!

Report a concern   February 20, 2020 — Rated 5 out of 10 by M.K. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

The technician was very professional and tidy; the carpets looked good—but I was told it would take about 6 hrs to dry-at 6 hrs/4pm it was still very wet; at 12 hrs we had to lightly walk on it to go to bed-still pretty wet; when we got up at 7am, it was still damp. It’s just beginning to feel almost dry-more than 36 hrs. That is not what I expected or wanted. I don’t believe I’ll use you again.

Report a concern   February 20, 2020 — Rated 10 out of 10 by J.E. Zerorez Jacksonville
What do you like about our products and services?

Friendly techs. And a good job.

Report a concern   February 20, 2020 — Rated 10 out of 10 by Vivian Garcia Zerorez Jacksonville
What do you like about our products and services?

Mitch and Jared were awesome. They were very professional and efficient. They were on time and removed stubborn stains from my daughter's carpet. I use Zerorez twice a year, in February and again in September. I recommend Zerorez to all my friends.

Report a concern   February 20, 2020 — Rated 10 out of 10 by C.W. Zerorez Jacksonville
What do you like about our products and services?

I HAVE BEEN A CUSTOMER OF ZEROREZ SINCE THEY BEGAN THEIR BUSSINESS.
I WOULD NOT HAVE ANYONE ELSE CLEAN MY CARPETS. THEIR METHOD IS OUTSTANDING AND THEIR TECHNICIANS ARE AWESOME. ON FRIDAY THE 14TH I HAD
MY SPRING CARPET CLEAN, MY TECHNICIAN, BRAD WAS OUTSTANDING. HE TOOK HIS TIME AND PAID ATTENTION TO MY CONCERNS ABOUT MY TRAFFIC AREAS.
I WORK IN THE SERVICE INDUSTRY SO I REALLY PAY ATTENTION TO THE CUSTOMER SERVICE OF OTHER COMPANIES, ZEROREZ HAS THE BEST CUSTOMER SERVICE HANDS DOWN !!

Report a concern   February 20, 2020 — Rated 10 out of 10 by J.F. Zerorez Jacksonville
What do you like about our products and services?

The property you did is a rental of mine. My property manager said you did avery good job.

Report a concern   February 20, 2020 — Rated 10 out of 10 by R.S. Zerorez Jacksonville
What do you like about our products and services?

No Time,Job Well Done! Many Thanks For Your Support.

Report a concern   February 20, 2020 — Rated 10 out of 10 by D.F. Zerorez Jacksonville
What do you like about our products and services?

Matthew did an excellent job. If we get the tile cleaned we will ask for him.

Report a concern   February 20, 2020 — Rated 10 out of 10 by L.J. Zerorez Jacksonville
What do you like about our products and services?

My carpets look clean and like new after a cleaning. No chemicals or strong odors.

Report a concern   February 20, 2020 — Rated 10 out of 10 by B.W. Zerorez Jacksonville
What do you like about our products and services?

Great Service !

Report a concern   February 20, 2020 — Rated 10 out of 10 by S.W. Zerorez Jacksonville
What do you like about our products and services?

Awesome job!!!

Report a concern   February 20, 2020 — Rated 5 out of 10 by R.L. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

As I stated on my previous review, the work done by Zerorez is great, however the quote being 20% off the final price is extremely disappointing.

Report a concern   February 19, 2020 — Rated 10 out of 10 by Patricia Recupito Zerorez Jacksonville
What do you like about our products and services?

Brad did an outstanding job deserves at least a 12!!

Report a concern   February 19, 2020 — Rated 10 out of 10 by R.M. Zerorez Jacksonville
What do you like about our products and services?

I have been using Zerorez for years and three different properties. I appreciate the professional technicians.

Report a concern   February 19, 2020 — Rated 10 out of 10 by K.R. Zerorez Jacksonville
What do you like about our products and services?

Zerorez is always timely, professional, and does a great job. And the employees are always friendly and respectful.

Report a concern   February 17, 2020 — Rated 10 out of 10 by Rachel Harbert Zerorez Jacksonville
What do you like about our products and services?

My carpets look great! Collin and Loren did a fantastic job! They were on time, friendly, professional and explained what they were doing and what services are offered. When they finished cleaning a room they had me look at the finished product to make sure I was happy. I wish I would have gotten them cleaned sooner. Thank you Zerorez! I will definitely be using you in the future!

Report a concern   February 17, 2020 — Rated 10 out of 10 by Steve Webb Zerorez Jacksonville
What do you like about our products and services?

Matthew was our service technician. Very personable and professional. Completed the job very professionally. Explained products that are available.
We would definitely use Matthew again.

Report a concern   February 17, 2020 — Rated 10 out of 10 by Tamara Harris Zerorez Jacksonville
What do you like about our products and services?

Excellent service! Technician calls ahead when he's on his way. Looks at what needs to be done and the price is agreed upon before he even starts cleaning. The technician makes sure the customer is happy before he packs up his equipment. Fast & Easy and very professional!

Report a concern   February 17, 2020 — Rated 10 out of 10 by D.W. Zerorez Jacksonville
What do you like about our products and services?

Our technician did a superior job and was very informative.


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