Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 29139 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 4, 2020 — Rated 10 out of 10 by Richard Barnett Zerorez Jacksonville
What do you like about our products and services?

I am a Realtor and I bought a carpet cleaning for my buyers and they are very happy.
Report a concern   September 4, 2020 — Rated 10 out of 10 by Janet Curley Zerorez Jacksonville
What do you like about our products and services?

Tile floor cleaned up nicely. After it was sealed it looked new!! Kevin was great and efficient..
Report a concern   September 4, 2020 — Rated 9 out of 10 by J.P. Zerorez Jacksonville
What do you like about our products and services?

Staff fantastic!
Report a concern   September 4, 2020 — Rated 10 out of 10 by Dustan Woodard Zerorez Jacksonville
What do you like about our products and services?

Quick clean
Report a concern   September 4, 2020 — Rated 10 out of 10 by P.G. Zerorez Jacksonville
What do you like about our products and services?

Arrived early. Did a great job in one hour. And the carpet looks great.
Report a concern   September 4, 2020 — Rated 10 out of 10 by Sandra Jackson Zerorez Jacksonville
What do you like about our products and services?

Very knowledgeable technician and very friendly
Report a concern   September 4, 2020 — Rated 9 out of 10 by A.B. Zerorez Jacksonville
What do you like about our products and services?

Everything turned out great. Thank you
Report a concern   September 4, 2020 — Rated 10 out of 10 by C.W. Zerorez Jacksonville
What do you like about our products and services?

Your service technician was very friendly and personable and he did a great job of explaining your cleaning process, your protectant and the benefit of using both.
Report a concern   September 4, 2020 — Rated 10 out of 10 by M.B. Zerorez Jacksonville
What do you like about our products and services?

AWESOME
Report a concern   September 3, 2020 — Rated 10 out of 10 by Vanessa Solomon Zerorez Jacksonville
What do you like about our products and services?

Professional,knowledgeable and efficient. Lucas did a great job !
ZeroRez will always be our first choice.

Report a concern   September 3, 2020 — Rated 10 out of 10 by C.S. Zerorez Jacksonville
What do you like about our products and services?

The results from the cleaning! The nice, polite
young men that do the cleaning! Always
do a good job!❤️
Report a concern   September 3, 2020 — Rated 10 out of 10 by L.C. Zerorez Jacksonville
What do you like about our products and services?

The technician was very professional and thorough. The carpets look amazing.
Report a concern   September 3, 2020 — Rated 10 out of 10 by Paul Wlodyka Zerorez Jacksonville
What do you like about our products and services?

Mitch was Great ! Very Old carpet almost like new ! My next-door neighbor recommended Mitch and ZeroRez.
Report a concern   September 3, 2020 — Rated 10 out of 10 by C.S. Zerorez Jacksonville
What do you like about our products and services?

Love our quarterly clean! Always so friendly and the house feels brand new ;)

Report a concern   September 3, 2020 — Rated 10 out of 10 by J.A. Zerorez Jacksonville
What do you like about our products and services?

You did a great job on the floor grout in my master bathroom.
Report a concern   September 3, 2020 — Rated 3 out of 10 by R.S. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

THE OLD BAIT AND ADD ON. LAST TWO YEARS AVERAGE. WE WILL BE TRYING SOMEONE ELSE NEXT TIME.

Response from Zerorez Jacksonville:

Thank you so much for taking the time to talk with me today! We'll be processing the refund for the amount you were mistakenly overcharged and you should see that next week. We appreciate you taking the time to bring it to our attention, so we could make that right and continue to grow. Have a great weekend!
Report a concern   September 3, 2020 — Rated 9 out of 10 by A.F. Zerorez Jacksonville
What do you like about our products and services?

He did a great day helped me move things out

Report a concern   September 3, 2020 — Rated 10 out of 10 by D.E. Zerorez Jacksonville
What do you like about our products and services?

The solution that I just purchased worked very well for what I needed to clean an area of my carpet.
Report a concern   September 3, 2020 — Rated 10 out of 10 by R.M. Zerorez Jacksonville
What do you like about our products and services?

Every thing
Report a concern   September 2, 2020 — Rated 8 out of 10 by J.C. Zerorez Jacksonville
What could we do to improve?

My technician did a great job. The only thing is that there were some spots missed like behind the doors and some areas that were less visible. I think the solution didn't reach those areas.

Report a concern   September 2, 2020 — Rated 10 out of 10 by M.P. Zerorez Jacksonville
What do you like about our products and services?

Above and beyond!

Report a concern   September 2, 2020 — Rated 10 out of 10 by Lillian Sippio Zerorez Jacksonville
What do you like about our products and services?

Service was good and a big thanks for the guy name Austin who came out to do the clean he was awesome.

Report a concern   September 2, 2020 — Rated 10 out of 10 by Syd Guevarra Zerorez Jacksonville
What do you like about our products and services?

Very knowledgeable and explained the entire process. Very happy with my service and will use again in the future.

Report a concern   September 2, 2020 — Rated 10 out of 10 by M.J. Zerorez Jacksonville
What do you like about our products and services?

Zerorez consistently does a great job on tough stains. Very pleased!!
Report a concern   September 1, 2020 — Rated 10 out of 10 by Stephanie Lewis Zerorez Jacksonville
What do you like about our products and services?

Safe for animals, cleans well.
Report a concern   September 1, 2020 — Rated 10 out of 10 by Samantha Kastelz Zerorez Jacksonville
What do you like about our products and services?

Technicians are always on time and friendly. Our couch and tile always turn out great!
Report a concern   August 31, 2020 — Rated 10 out of 10 by T.M. Zerorez Jacksonville
What do you like about our products and services?

The technician was great!

Report a concern   August 31, 2020 — Rated 10 out of 10 by A.M. Zerorez Jacksonville
What do you like about our products and services?

I would like to recognize Loren for his professionalism and customer service. He was on schedule and completed the job as promise.

Report a concern   August 31, 2020 — Rated 10 out of 10 by N.M. Zerorez Jacksonville
What do you like about our products and services?

My tech was fantastic. Went above and beyond in dealing with my puppy stains. Very pleased!
Report a concern   August 31, 2020 — Rated 10 out of 10 by M.W. Zerorez Jacksonville
What do you like about our products and services?

Lucas was fast and did a great job.

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