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based on 28850 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professional, informative and efficient, price was excellent for the value
Courteous service, and thoroughly cleaned carpets that are odor free.
We found multiple places where impacts from the cleaning equipment damaged the paint on our trim. Also some of the high traffic areas we can already see dirt coming back to the surface.
I've used ZeroRes quite a few times and I have to say, I was extremely disappointed this time. The carpets were not that clean, and the wood floors were very sandy.
First name removed
It was perfect!
Our floors look great after the cleaning!
The technician was great but he poured out the cleaning solution on my grass and it killed it in one spot.
Keaton spent many hours on our tile, grout and carpet, helping us to prepare our home for sale. He was polite, professional, and did a great job.
The professional demeanor of the young man that did the cleaning.
Russel was very helpful and personable. I would recommend Zerorez to anyone who needs to have their carpets cleaned.
Carpet feels crunchy so rinse process could be a bit better.
Collin the tech was very neat. He explained everything throughly and he moved whatever furniture he could and when finished he put coasters under the legs and put everything back in place. All in all it was an excellent job well done. I would would highly recommend ZeroRex to everyone. Thanks First name removed S.
The carpets were not cleaned to my satisfaction , it is very difficult to know on the day of cleaning.
My living area carpet is very disappointing, I'm not happy.
Have been trying not to complain but I truly am disapointed.
The person that came to my house was very professional. He did a great job and was very respectful of my home and family. Thank you!
Easy to make an appointment, speedy and professional response, courteous and competent staff.
The carpets are the cleanest they have ever been...
It gave my carpets a longer life...
Very professional service. On time, explained the process, and great results!
Good price for fast, thorough service. My 19 year old grout looks great. My nearly 10 year old granite countertops sparkle again. So many surfaces cleaned with no chemicals. Convenient way to have sealer applied on my tile and granite also.
Service was great! Technician was very professional and did a great job! Would recommend to a friend.
Consistent and Reliable!
Unfortunately, I had to add a room but technically did not get an extra room cleaned due to sq ft to get a better deal, service was pretty good, technician was great!
Professionalism
Friendliness
Courtesy
Prompt, courteous and a well done job
Consistent service and good quality products
The technician, Russell, did a great job on our carpet and tile. The grout came out so clean!
I thought the grout would look better. In some areas it looks good and other areas it looks the same as before cleaning.
Just disappointed in the grout cleaning.
The technician did a very good job and was very professional.
They do a great job.
I have my company’s carpet cleaned twice a year for the last 20 years. This is my first time using Zerorez. By far the best results I’ve ever seen. They removed stains that have been there for 10+ years. Zerorez is the best in the business!
Zerorez (Loren Baez) did a great job for us. He called in advance, showed up on time, communicated clearly regarding changes I asked for in the scope of the work, and most importantly got the tiles and carpets clean! Thank you!
Great service, attention to detail, quick drying. They cleaned my white sofa and it looks amazing. They’ll be back next year, and the next. To keep it white.