Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 29363 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 15, 2021 — Rated 10 out of 10 by C.J.B. Zerorez Jacksonville
What do you like about our products and services?

Reasonably priced. Excellent job quickly done. Polite and helpful staff.
Report a concern   July 15, 2021 — Rated 10 out of 10 by S.N. Zerorez Jacksonville
What do you like about our products and services?

Tech was on time, courteous and professional. Carpets looked great
Report a concern   July 15, 2021 — Rated 10 out of 10 by Tom Leonard Zerorez Jacksonville
What do you like about our products and services?

On time, very nice, carpet looks great and priced right

Report a concern   July 15, 2021 — Rated 10 out of 10 by Allison Gilbert Zerorez Jacksonville
What do you like about our products and services?

Matt did a great job!!!! Everything came out perfect
Even with a lot of pet stains. He was super thorough and nice! Office staff very nice as well
Report a concern   July 15, 2021 — Rated 10 out of 10 by B.S. Zerorez Jacksonville
What do you like about our products and services?

Rod was great very friendly and informative. House smells great
Report a concern   July 15, 2021 — Rated 10 out of 10 by Karen Hornsby Zerorez Jacksonville
What do you like about our products and services?

The service and products were great!
Report a concern   July 14, 2021 — Rated 10 out of 10 by John Anderson Zerorez Jacksonville
What do you like about our products and services?

Great Customer Service, very polite rug cleaner. Great results.
Report a concern   July 14, 2021 — Rated 10 out of 10 by Rebecca O'Brien Zerorez Jacksonville
What do you like about our products and services?

Friendly, professional and the work was beautiful! I absolutely recommend Zerorez!
Report a concern   July 14, 2021 — Rated 10 out of 10 by J.Y. Zerorez Jacksonville
What do you like about our products and services?

Have used your services multiple times, and I do recommend you! Everyone I come in contact with is always very professional. Our technician was pleasant and efficient. No complaints. Thank you for great carpet cleaning. We appreciate you!!
Report a concern   July 14, 2021 — Rated 10 out of 10 by M.H. Zerorez Jacksonville
What do you like about our products and services?

Environmentally friendly and effective products, and always very professional service. In particular employee Ramiro Jaenz is outstanding!
Report a concern   July 14, 2021 — Rated 10 out of 10 by F.S. Zerorez Jacksonville
What do you like about our products and services?

Absolutely wonderful cleaning! Amazing how the tile grout looks brand new and the carpet looks and smells so clean! Technician was knowledgeable and answered all my questions! Recommend Zerorez to anyone!

Report a concern   July 14, 2021 — Rated 10 out of 10 by Jennifer Hawk Zerorez Jacksonville
What do you like about our products and services?

Great service. Excellent work. Always happy with them!

Report a concern   July 14, 2021 — Rated 10 out of 10 by Thomas Tison Zerorez Jacksonville
What do you like about our products and services?

Service and price
Report a concern   July 14, 2021 — Rated 6 out of 10 by S.H. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

Good service;;;very professional guy; good job doing our floors but expensive
Report a concern   July 14, 2021 — Rated 10 out of 10 by K.M. Zerorez Jacksonville
What do you like about our products and services?

Fantastic service! They called to let me know they were on their way and did a great job with my carpets! Would highly recommend to friends and family!

Report a concern   July 12, 2021 — Rated 10 out of 10 by Ellen Kardon Zerorez Jacksonville
What do you like about our products and services?

Your technician was on time and courteous and communicated very well. The work they did resulted in my 20 year old kitchen tile and grout looking brand new. I love it!
Report a concern   July 12, 2021 — Rated 10 out of 10 by D.D.S. Zerorez Jacksonville
What do you like about our products and services?

GREAT JOB.
Report a concern   July 11, 2021 — Rated 10 out of 10 by Debra Shearer Zerorez Jacksonville
What do you like about our products and services?

You have many more services than I realized. I took advantage of the upholstery cleaning, the protection of the fabric on my chairs and sofa as well as coating the granite countertops. I was very happy that Cameron was able to get the spots out of the master bedroom
carpet. The work was done very efficiently.
Thank you!
Report a concern   July 11, 2021 — Rated 10 out of 10 by D.H. Zerorez Jacksonville
What do you like about our products and services?

I have been using for 15+ years and have never been unsatisfied with the people who have done the cleaning or with the company. I recently had carpets cleaned tile cleaning and area rugs cleaned. The two men who cleaned for me exceeded my expectations. They went the extra mile. Honestly my carpets and tile have never looked cleaner.

Report a concern   July 11, 2021 — Rated 10 out of 10 by M.M. Zerorez Jacksonville
What do you like about our products and services?

Professional and always do a great job getting my carpets clean!!
Report a concern   July 11, 2021 — Rated 10 out of 10 by L.J. Zerorez Jacksonville
What do you like about our products and services?

Don was very professional and personable. I will request him in future cleanings.

Report a concern   July 11, 2021 — Rated 10 out of 10 by Julie Koren Zerorez Jacksonville
What do you like about our products and services?

Zerorez was prompt, informative and efficient. Would highly recommend.

Report a concern   July 11, 2021 — Rated 10 out of 10 by C.P. Zerorez Jacksonville
What do you like about our products and services?

Easy to schedule and the technician was very knowledgeable about cleaning different things that had been spilled on the carpet and couch.

Report a concern   July 11, 2021 — Rated 10 out of 10 by Mary Bennett Zerorez Jacksonville
What do you like about our products and services?

Zerorez was the third company I’ve hired and I will never hire the first two again! But I will definitely hired Zerorez again Very Satisfied!!!
Report a concern   July 10, 2021 — Rated 10 out of 10 by Dodie Tohrer Zerorez Jacksonville
What do you like about our products and services?

Technician very sociable, neat, clean. It is nice job. Carpets dried quickly.
Report a concern   July 10, 2021 — Rated 10 out of 10 by B.V. Zerorez Jacksonville
What do you like about our products and services?

Arrived right on time! Ammon and Logan were great! They presented themselves extremely well and were very polite and personable. They explained the process and everything they did. They appeared to really like their job and never complained (not even after coming out of the hot attic). Everything was very professional and friendly!

Report a concern   July 10, 2021 — Rated 10 out of 10 by G.F. Zerorez Jacksonville
What do you like about our products and services?

When Andrew did a touch up on our previous Zerores which left some shady areas, He did a great job. Kept asking me to check and stayed with the job until he knew I was satisfied! Very happy now!

You may use my first name for promotion.
Report a concern   July 10, 2021 — Rated 10 out of 10 by J.K. Zerorez Jacksonville
What do you like about our products and services?

Very response and organized. Also, very professional and the job was well-done. Thanks!
Report a concern   July 10, 2021 — Rated 9 out of 10 by M.B. Zerorez Jacksonville
What do you like about our products and services?

Easy to schedule
Do a good quick clean job
Report a concern   July 10, 2021 — Rated 10 out of 10 by M.M. Zerorez Jacksonville
What do you like about our products and services?

Austin is very knowledgeable and good at his work. He explained everything well and was easy to work with.


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