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based on 28845 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very good and clean results.
I had used this same Tech when he cleaned my home he done such a good job that I recomended him for my Job he came there and done an Amazing job the place looks great now I think that everyone here wants their Carpets cleaned at their Home
Quality of work is exceptional, customer service while performing work is even more exceptional
We have been married for 50 years, and owned 9 homes. That’s a lot of carpet and tile cleaning over the years. On 05/15/2021 we used Zerorez Jacksonville. Never have we had a better technician take care of us. Everything about the appointment was exceptional. We had carpets cleaned in 5 rooms, 2 staircases, and 1 long hallway. Our tile in kitchen, large dining area, foyer, walkway, mud room and laundry was cleaned and grout sealed. He also cleaned and disinfected two very large polypropylene lanai rugs. We had some algae and mildew stains on those. No one has ever done a better job for us.
We were amazed at the results and the technician was able to explain the process . He was very professional and considerate of all our needs . We were so happy with the patio it looks like a new floor!! Our technician was so patient as we continued to add other rooms to be cleaned after 6 pm . My husband and I will continue to use your service.
Zerorez came and cleaned our carpet and tile both look great, but our tile looks amazing!
I was very impressed with Austin, he was very knowledgeable and courteous. My floors look amazing.
The service was awesome! The person sent was great! I will definitely promote with "word of mouth advertising". I very much enjoy telling people about anything good I encounter. Thank You so very much!
Austin did a excellent job on the carpet,he was very professional.
Everything I look forward to seeing Zerorez in the future. Thanks for all you do
Colin was extremely professional, on time, polite and conscientious. Have used you all in the past and will recommend to everyone.
Love that it’s clean, no residue.
Your representative was engaging and knowledgeable. He explained the process for the rugs and advised us if additional services offerings. The application was very effective and the carpets dried in less than 12 hrs.
Effective, quick, cost effective. Techs take care to ensure their equipment doesn't damage your home. Techs troubleshoot issues.
Products clean really well. The young man who cleaned my chairs was very polite and did a great job.
excellent service. The job is done professionally, very happy with every job they have done. Please note technician that I always ask for is a real asset to the Zerorez name . Please give him a bonus for all his hard work.
Thanks to your operator's who get it all correct in setting up the appointment's.
Barbara Bocian
The carpets didn’t look much better after the tech finished. They needed some deep cleaning and I should’ve used a company that could really use some cleaning products that would bring the carpets back to life.
The carpet looks wonderful. and the men who did the work were helpful and very polite. You could not have better service personnel than the two men who came to my house
The tech was very pleasant. Arrived on time and did a fabulous job cleaning my ancient recliner.
Carpet looks clean and there is no odor at all
I am absolutely thrilled with how clean my house is. The guys were courteous and treated my house with respect and did a great job. I will be scheduling a cleaning of the flooring in my house at least once a year. I bought my house from a previous owner. I always thought the grout in the master bathroom was a dark caramel color, but after Zerorez cleaned it it turns out it is a very light sandy color. I am amazed-the bathroom looks brand new. It has been a couple of days and I still marvel at how clean my house is. My highest recommendation goes to Zerorez!
Polite service person! Deep cleaned tile!
It works, price was right, service associate was great.
Our experience was great! Cameron was very attentive and communicated every step of the service.
Tile was so clean and tech was very professional and knowledgeable about the product.
Rami was amazing!
The technician was timely, well informed, and got the job done on time.
Super hot water and no soap in it.
We have used this service serval times now and they always do such a great job. The technicians are always super friendly, respectful and informative. I love that they don’t use harsh chemicals and never try to upswell you unless it is needed.
On time service!