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based on 29363 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our carpet was well worn and was definately in need of some cleaning. Eventhough it was older carpet our technician did an amazing job and everything looked clean. We were running a little behind schedule, and he was able to work around us. He was professional and courteous, I was very pleased.
The friendly technician. Kendall was awesome.
Attention to detail. Austin is amazing!!!
The carpet gets clean without detergent residue so stays clean longer
Couch cleaning was amazing!!! Kevin did a fantastic job.
Great service, Ramiro did a outstanding job cleaning our carpets and floor, looks like new. Thank you Ramiro for a great service.
Austin arrived on time was very friendly, professional and thorough. He explained the different processes and what sets Zerorez aside from other companies and completed and excellent job.
Excellent service and rugs look beautiful.
Great service
Carpets look great friendly customer service. Over all very satisfied
They work . Very pleased with Kendall. Give him a raise because he represents your company well ! Thank you
On time and good job
I left a message with a request to set up service on a quarterly basis and provided my name, phone number and address in that message. I repeated my phone number twice and asked you to call that number to set up the service but instead you called my daughter's phone number...she did set up the original appointment but my voicemail asked for you to call me directly....very disappointed your company was not able to follow instructions. Listen to the message again and call the number.
Austin was very professional and enthusiastic about his job.
Better than expected
Nick did a great job. He was training someone and did awesome, so thorough. Very respectable.
Our Technician, Andrew Greer, was fantastic. Very personable and professional. He thoroughly explained the process and happily answered all our questions. He did a terrific job cleaning our carpets and we were thrilled with the results.
Explain what can and cannot be done.
Only disappointment, was I did not hear back about quote on tile.
Very professional.
Professional, fast service.
Jacob was excellent. He called 30 mins before arriving to let me you when he would be at our home. He was polite, professional and did great work. I give him 5 stars out of 5.
Service was superb. Dale was our service tech and he did an outstanding job - he explained every step to us and performed all of the contracted work flawlessly. The carpet and tiles look fantastic.
Carpets go from dirty to clean, fantastic!
Priced right. Up to date equipment.
Great service and great results.
I have zero complaints about my service! I had scheduled a window from 11-2 and wasn't sure when the tech would arrive. Thankfully, he was able to arrive just after 11, and service was completed by 1 p.m. The floors look and feel great and dried quickly! I will use them again in a year when I need another service!
When you clean, it is done professionally and with less dampness and the stains do not appear to return like with other cleaners.
A very good experience , Andrew was very eager to do a good job and he did.
fast drying time
Very quick and great servicing. Ramiro was a pleasure and would recommend him to service all our friends and families floor cleaning needs.