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based on 29109 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great experience, on time, professional, good job. Will definitely use again.
Very responsive to customer needs
good customer service and very professional.
Too much work for one person
The techs were knowledgeable, courteous, professional, work was completed in a timely manner
They do a great job, are on time or early and are very professional. I’ve use Zerorez for years and would highly recommend this outstanding company with highly trained employees.
I feel the information listed on the promotion e-mail was misleading. The promo says 25% off of tile cleaning. It is in very small letters at the bottom of the ad and in the middle of the paragraph that it applies only to a certain square footage. I was disappointed and felt this was a bait and switch situation. That being said, the tech was very good and he did a good job. One interesting point, the measurements of the same rugs has been different on different occasions. Who knew?!
Love products and staff
All services. Jake was awesome and so kind. Thank you
Timely, protected our walls & very professional
They work.
The technology and the technician we had. I only want that guy servicing our condo. Great guy and knowledgeable and hard working
Customer service is outstanding, our service man was extremely knowledgeable and went over everything with us. He did an great job with our area rugs and chairs.
Great customer service
the service technician was personable, professional and timely.
On time and did an excellent job cleaning carpets.
It’s water based - no chemicals. We like that
Our tech was GREAT!!
Kendall was great!
Kendal did an excellent job cleaning the area rugs and sectional. It was handled very professionally and with very good results.
Kendall did an excellent job and will want him back on next service.
The arrived in the promised time and they found the best access to make the setup. They made an additional inspection to the AC unit that could save the life of my wife. They explained me the situation and how to fix it with additional services and I agreed them.
They suggested me the UV light system to purify the air. I am thinking to install it soon.
My wife is happy with the results of the service.
great service
The service is outstanding. Very professional and efficient. My carpets, rugs and tile look fantastic.
On time and professional
Cody is absolutely fantastic. He did a great job cleaning my carpets. I highly recommend ZeroRez to my neighbors, friends and family!
When the tech was finished he pointed out how a stain I was concerned about was gone. But as the carpet dried it reappeared.
FAST CLEANING PROCESS. HELPFUL CLEANING EXPERT
Prompt, knowlegeable, respectful of my home and eager to bring about excellent results.
They show up on time, are respectful of my home and do a great job!