Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 29351 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 8, 2023 — Rated 10 out of 10 by Brant Palmer Zerorez Jacksonville
What do you like about our products and services?

Great experience!

Report a concern   July 8, 2023 — Rated 10 out of 10 by D.D. Zerorez Jacksonville
What do you like about our products and services?

Excellent job cleaning our carpets. Tech was friendly and efficient.

Report a concern   July 8, 2023 — Rated 10 out of 10 by E.H. Zerorez Jacksonville
What do you like about our products and services?

Good guys, very professional.

Report a concern   July 7, 2023 — Rated 10 out of 10 by I.B. Zerorez Jacksonville
What do you like about our products and services?

Best service provided by technician and his team. Punctuality and knowledge of the services.

Report a concern   July 7, 2023 — Rated 10 out of 10 by Kathleen Cosnotti Zerorez Jacksonville
What do you like about our products and services?

My carpeting has been renewed. The spots are gone and there is a fresh smell in the house. Eddie Chapman and his helper were professional, knowledgeable, considerate, on time and I would welcome them back if I need their services again.

Report a concern   July 7, 2023 — Rated 10 out of 10 by Linda Allan Zerorez Jacksonville
What do you like about our products and services?

The technician was prompt and knowledgeable. He moved and placed back a couple of pieces of furniture. He did a thorough cleaning. He was very pleasant to work with.

Report a concern   July 7, 2023 — Rated 10 out of 10 by Tera Rowland Zerorez Jacksonville
What do you like about our products and services?

Fantastic job! Kyron was so polite and super communicative! We will definitely use Zerorez again!

Report a concern   July 7, 2023 — Rated 10 out of 10 by J.I. Zerorez Jacksonville
What do you like about our products and services?

The team did a great job. Would gladly hire them again! Explained the process, showed me photos of the ducts before and after, and cleaned any remaining debris. Nice work!

Report a concern   July 7, 2023 — Rated 10 out of 10 by Megan Boe Zerorez Jacksonville
What do you like about our products and services?

Tech was very polite, professional and explained everything he was doing through out the process

Report a concern   July 7, 2023 — Rated 8 out of 10 by N.H. Zerorez Jacksonville
What could we do to improve?

work was done rather quickly, without the thoroughness i’m accustomed to with zerorez.

Report a concern   July 7, 2023 — Rated 10 out of 10 by A.S. Zerorez Jacksonville
What do you like about our products and services?

Colby was wonderful

Report a concern   July 7, 2023 — Rated 10 out of 10 by S.D. Zerorez Jacksonville
What do you like about our products and services?

Excellent as always!

Report a concern   July 7, 2023 — Rated 10 out of 10 by M.D. Zerorez Jacksonville
What do you like about our products and services?

Easy to schedule, on time and friendly service people.

Report a concern   July 7, 2023 — Rated 10 out of 10 by P.N. Zerorez Jacksonville
What do you like about our products and services?

Did a great job

Report a concern   July 6, 2023 — Rated 10 out of 10 by J.H. Zerorez Jacksonville
What do you like about our products and services?

We provided a #10 rating for outstanding work -however pl know that we still have some black spots on 3 vents and some minor items (much less than before) are still visible on white and green bathroom tiles.

Report a concern   July 6, 2023 — Rated 10 out of 10 by F.H. Zerorez Jacksonville
What do you like about our products and services?

My carpets look like new after Zerorez cleaned them.

Report a concern   July 6, 2023 — Rated 10 out of 10 by K.B. Zerorez Jacksonville
What do you like about our products and services?

He did a good job

Report a concern   July 6, 2023 — Rated 7 out of 10 by M.C. Zerorez Jacksonville
What could we do to improve?

Individual who came out to clean my carpets, did not inform me that to move the couches myself, and had to then come back in and clean the areas that were under the carpet.
I told him I understood the company policy that he could not move the sofas. But, he should've told me so I could.

Report a concern   July 5, 2023 — Rated 9 out of 10 by W.R. Zerorez Jacksonville
What do you like about our products and services?

Jacob, the carpet cleaning tech that came out was amazing. Great customer skills and he did a great job on the carpet cleaning.

Report a concern   July 5, 2023 — Rated 10 out of 10 by Callie Smith Zerorez Jacksonville
What do you like about our products and services?

We had an excellent experience with Zerorez. Scheduling an appointment was easy and I was surprised and happy when they had an appointment available the same day I called. Our technician called prior to his arrival and arrived within the schedule time frame. He recommended appropriate treatments based on our current situation. He was extremely accommodating and patient with our dog being home. He got started quickly and the job was done quickly. He showed me the midway point and made sure I was happy with everything during and after the service, and even moved some small furniture (at our request) to make sure he got the entire carpets. He was very respectful and considerate. Payment was a breeze. Great experience and excellent technician!!

Report a concern   July 5, 2023 — Rated 10 out of 10 by D.R. Zerorez Jacksonville
What do you like about our products and services?

He did a fantastic job
My carpet and rugs look brand new!

Report a concern   July 4, 2023 — Rated 10 out of 10 by Claudia Moreno Zerorez Jacksonville
What do you like about our products and services?

Your tech. Was very friendly and helpful, he did a great job.

Report a concern   July 4, 2023 — Rated 10 out of 10 by Kathy Meuti Zerorez Jacksonville
What do you like about our products and services?

The serviceman was amazing! Professional, kind, efficient, and thorough

Report a concern   July 4, 2023 — Rated 0 out of 10 by M.A. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

As much as you made such a good job first time, second time was very horrible. The worse cleaning ever

Report a concern   July 4, 2023 — Rated 0 out of 10 by S.S. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

I already did a survey response.

Report a concern   July 4, 2023 — Rated 10 out of 10 by S.B.P. Zerorez Jacksonville
What do you like about our products and services?

Professional and very helpful, was also polite.

Report a concern   July 4, 2023 — Rated 10 out of 10 by L.P. Zerorez Jacksonville
What do you like about our products and services?

professional service and always a great job. The service representative who came to the house was extremely helpful and professional. Thank you!

Report a concern   July 3, 2023 — Rated 10 out of 10 by J.K. Zerorez Jacksonville
What do you like about our products and services?

I know the service and cleaning will always be top quality and zerorez doesn’t disappoint.
Then you, Felton!!!

Report a concern   July 3, 2023 — Rated 10 out of 10 by N.J. Zerorez Jacksonville
What do you like about our products and services?

Always professional and do an excellent job;

Report a concern   July 3, 2023 — Rated 10 out of 10 by Patty Kleck Zerorez Jacksonville
What do you like about our products and services?

Felton Repress was very professional and efficient. He was very concerned that the job was done right. I would highly recommend him and your company.


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