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based on 29103 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good work
The Team was very Professional, courteous and answered all my questions.
Our carpet always looks great and is so clean.
Everything
Eddie did an excellent job. I have used Zerorez for rugs, tile floors, upholstery, and air duct cleaning. They have always been prompt, professional, and exceed expectations.
First the guy that came was very nice and did a good job
However , my advice is when you have a large job like my house with full upstairs carpet cleaning and downstairs tile and area rug and upstairs bathrooms- you should send 2 people because it’s hard to do a very detailed thorough cleaning with one guy.
After he left I noticed in the corners and edges of my kitchen island were missed - I decided to invest a good amount of
Money with Zero Rez to get a very detailed cleaning -
Also last year the woman (owner I believe ) told me if furniture needed to be moved I needed to be there to help which was fine- but this time the worker said he couldn’t move the furniture-
This made him clean around the couch and around the kitchen table - last year the whole floor was cleaned because we simply moved it - 2 people is not an issue-
In summary one person is not enough for a larger job like this - I wrote a nice Google review because your guy is nice and did a good job and I believe ZeroRez is a good company- but he was out in a bad position by having to do this job alone - bottom line , now that I have evaluated the work, I am not as happy as last time .
Very professional and thorough!!!
My carpet always looks and smells great after Zerorez is done with their service!
The techs are very knowledgeable and do a fantastic job!
Always clean expertly. Always on time.
Tech was very good. My carpet looks great!
The technician was early which I greatly appreciated. He was polite and efficient with his job. The carpets look great!
Fast booking an appointment, excellent customer service, experienced technicians very professional, detail oriented, on time and carpets dry so quickly.
Jake was awesome technician very knowledgeable on carpets, tile floors, sealant and vents. I have used this company for over 7 years.
After steam cleaning my tile it looks brand new and it's a 16 year old tile floor.
I was super impressed with how my couch turned out. The man who cleaned my couch did an awesome job and I'll definitely request him when I need these services again!
The techs were prompt and knowledgeable about their work. They engaged with us to be sure that we understood what was being done. They cleaned up thoroughly behind themselves.
Very fast and efficient service. Colton did an amazing job with our carpet cleaning. We had low expectations, not because we had any doubt in the service, but because the carpet is in an older manufactured home and looked so gross. Colton did an awesome job! He suggested we go for the pet package, because we didn’t know if the previous tenants had pets. The before and after was like night and day! This makes us feel so much more comfortable as we start moving into our new (old) place.
You are able to dispatch someone in a very timely manner
I love the service as well as the end result. Thank you!
My carpet and my tiles are clean. The tech was careful, prompt, and hardworking.
Been using your company for years. Never unhappy.
Punctual, efficient, effective dervice.
On time efficient. Explained what he was doing and did a great job
Competent - and the technician was very pleasant and professional.
You’re service rep was very knowledgeable and helpful He did a great job and represented your company very well
The young man who came to do the carpet
Was very good and knowledgeable about carpet cleaning as well as offering additional protection services
they were very nice and told me everything they were going to do.
quality service and polite respectful technician
Excellent service; nice, hard working associate

I had to rooms cleaned. I'm very pleased with the results. Tech was extremely professional and knowledgeable.