- Phone: 904-891-0631
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based on 29103 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
very prompt and professional
Worker on time and wanted to please us.
We thought the service was very friendly and professional and expedient! The only thing is, we discovered at the end of the day, hours after they left, that the house was no longer cooling. It was too late to call Zerorez back, and the 24-hour AC company we use was booked until the next day. My husband had to vacuum the line twice and change the filter to see if we could get it working again, since we weren't sure what the problem was. After that the house started cooling slowly again. If that is something that's a possibility, we would definitely suggest the employees mention it to the client and let us know what we can do to avoid or fix it. Other than that, we were very satisfied.
Your tech did a great job, we will definitely use you again.
Regards,
Michael
How quickly you were able to come out.
Always great service, at reasonable prices and technicians that care about keeping your home clean and undamaged.
Our technician Anthony did an outstanding job...he was professional and diligent about doing the job right. We will use Zerorez again thanks to Anthony!
The absolute best carpet and tile cleaning company in the area! Technicians provide quality workmanship and are always very polite and neat. I will not use anyone else!
Very friendly and performed services well
Great service, excellent results and tech arrived within 30 minutes of the scheduled service window. Very professional and clearly explained the process.
Friendly, great prices and easy to book!
Very professional & detailed from scheduling to finishing the job.
Worked my job in on short notice and did a FANTASTIC JOB!
The technician was very pleasant and answered all questions and concerns.
He did a very detailed job to ensure an Excellent Result and a Satisfied customer!
I came into office this morning and we couldnt even tell that our carpets were cleaned. i thought a commercial cleaning would be higher quality and remove all debris from our carpets but it didnt.
My technician was extremely professional and kind and did a great job.
I payed for carpet clean at a property I rent out. And I went to see the carpets today, and the work was top notch!! I am so pleased with the work that was done. The carpet literally look brand new!!
Zerorez was extremely friendly and easy to work with. The techs Lou and Gavin were early and outstanding to work with. Couldn’t get any better than them. They worked till it was done and they worked around our needs. We had some special (very heavy and very odd) things to move around and they were very patient with us. They welcomed us to take videos and pictures of the before and after process. They mentioned where there was a huge difference and if we wanted to snap a photo.
Branson was very professional. Almost all stains came out of the upholstery.
They do a great job and are responsive when there is a problem!
THE YOUNG MAN THAT DID THE WORK WAS OUTSTANDING, HE REALLY DID A GOOD JOB. I WOULD RECOMMEND TO DO DO THE JOB AGAIN.
Respectful of property. Very professional. Kept me informed the whole job. Great team.
Timely, crew did an excelsny job
I have used ZeroRez in the past and have had consistently good experiences with them. The technicians are well trained, conscientious and polite1
Just great service
Our tile/grout was long overdue for a cleaning. The results were a "like new" floor. Our tech answered all my questions and was very professional.
The gentleman who cleaned our carpet was extremely professional and courteous. Our carpet is very clean thank you
Jacob and Aaron did a great job. The carpet looks great. Both men were courteous and
attentive to my questions and quickly resolved any problems. I look forward to using your services again. GW
I was unhappy with the cleaning of the fabric recliner I recently asked Zerorez to clean. I called and within two days someone came and cleaned it again at no cost to me. They stand behind their work.
QUALITY OF SERVICE
Great service, technician, and great work
Good job