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Client Testimonials
From the first telephone contact to the actual cleaning of carpets, the customer service was outstanding. We are so pleased with the care that Rick took to protect the recently cleaned hardwood floors by using tarps. The carpets look brand new! Thanks for a positive cleaning experience.....I would definitely recommend your service to others.
I had a callback on a piece of furniture, the customer service is outstanding. It's nice to know there are a few companies out there that still care about that.
The product cleans my carpet. And I have 2 and the gentleman who did my carpet was amazing.
I feel that my carpets are clean and because of the product you use, it doesn't need to be cleaned as often. The service person was polite and efecient. I have used ZEROREZ before and have recommended your service to others.
No chemicals. Promptness of arrival. Courtesy and knowledge of the technician.
On time, good pricing, polite and respectful service technicians. Carpet looks almost new.
I like that there is no sticky residue
I like how they use the spray first
My carpet is several years old, and they do such a good joy, it looks almost new when they get through cleaning it.
Love the way the carpet looks, smells and feels
Excellent results! Great employees!
Friendly service. Carpet looks great.
thorough explanation of process and results. arrived on time. had lots of problems with dog accidents and the carpet looked great when Mike left.
The carpet is clean and not sticky feeling.
Quick dry time, no residue
Carpet looks like it did when new. Traffic areas & stairs even look new.
Zerorez showed up exactly when they said they would and allowed me to get to work on time. My carpets felt like brand new after the cleaning.
Fast and easy. results seemed good so far. service rep was very informative and helpful
Done well and technician was respectful and knowledgable.
Easy
On the second visit there is a definite improvement in the look of the carpet. The areas I was most concerned about after the first visit are substantially cleaner looking. Mike was concerned they would darken up again when the carpet fully dried but that has not been the case the areas really did not darken up much at all.
Mike was even able to lighten up some of the stains I did not think would come up at all. The carpet is not perfect and I understood it would not be it is fairly old worn by previous owners of the home but the amount of improvement I see now is about what I had hoped for the first time.
I appreciate your willingness to come back and clean the areas again it made a huge difference.
Technician was very courteous and thoughtful instructing how to take care of spots on carpet after we move in.
Technicians know their jobs and can answer questions intelligently and politely with concerned homeowners. Your customer service is excellent. The carpets and vents smell so fresh and clean when your techs are done I wish I could have them clean my house regularly!
Service person was very friendly and professional. Was very quick and the results were amazing. The carpets look brand new!
No smell from the cleaning solution. Quick dry time.Pleasant employees that appear interested in doing a good job.
No chemicals used. Employees were all very helpful and friendly and prompt.
Customer Service is outstanding
Excellent job would recommend to anyone.
My wife reported that Mike was very friendly and helpful.
I appreciate your waiting 48 hours before sending the feedback request. That allowed for the carpet to dry and for us to get our furniture back in place. We can really see how good a job the young man did. Before when you sent the feedback request like within 24 hours we hadn't really had time for the carpet to dry and we hadn't even begun to set things back up.
We are very pleased.
Professionalism. The tech put on and took off those booties a dozen times. He was very careful that things were cleaner when he left than before he arrivied. He asked if he could run the hose in certain places before he just put the hose where he needed it. He is a very polite representative for the company and I have had that from others from Zerorez in the past. -- I haven't yet used the dryer, but I am convinced it will work better because he put the hose back on the dryer better than I have been able to get it on.