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based on 84561 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quick service , he was eager do a good job , tried to clean the carpet as good as possible .
It was quick and I like that there aren’t any chemicals left in my carpet
Great ontime service with great results!
Great work
The Service provided by the technician was top notch and our carpet looks Amazing! Thank you!
They were professional and completed the job as promised. Great job.
I appreciate the pet friendly products used for cleaning the carpet. The service was great.
Great service and outcome!
More upfront about add-ons. Went from $109 to $351. Kind of like going to the car dealership.
Jesse was great!!
Very friendly technician. He did an amazing job in a timely manner!
Professional and did a marvelous job.
Good price for the rug cleaning
Our technician did a great job!
Edwin Garcia was great! The service was very professional and the carpets look great for being over 20 years old!
He was very professional and did an amazing job! I will definitely use zeros again
I had the BEST clean ever from Jessie! Have you changed your equipment? Really, the best service ever, and I have done business with you for several years.
Thank you.
Nell Martin
The personnel that did my cleaning of the ducts and Mr. Sam who did my carpet cleaning were very professional, friendly, and did an outstanding job.
They are always on time and do a thorough job. Technician is very helpful.
Love Zerorez. My carpets look brand new.
My carpets were just as dirty as they were before. I had to do them myself after your tech left because my carpet was dirty and really wet. I am demanding a refund.
Brandon did a very nice job! He was on time, friendly, and competent! Our carpets look fresh and clean.
Bobby was professional and friendly when cleaning my rugs and couch. I enjoyed the whole process. I would use Bobby and Zeroez again! Jeff
I chose zerorez because we have a family member in the business. But I wasn’t happy with our last cleaning. I had some bloodstains on our stairs from where a family member was injured. I was able to get an appt two days later. With my 3 room plus hallway special and the stairs plus an extra $100(!) to try to get the bloodstains out I ended up paying $350, way more than I planned. And the stains are still there. I called and they are coming out again but if the stains do t come out they want another special stain fee to try some other stain remover. I feel that since I paid the extra $100 there shouldn’t be another fee to keep working until they come out. Blood isn’t an unusual stain, and it was only 2 days old.
Great service! Were able to remove some bad stains. No unpleasant smell at all.
The technician was on time, very polite and friendly, very professional, and very hard working. He went above and beyond to get my carpets clean.
Ease of scheduling and people show up on time. But when you schedule online your options for pricing or not that great. There is no option for area rugs, for example. So when the person shows up to clean, what was quoted is wrong and the price changes. I requested pet treatment for a small room at $60 because that was my only option but what I really needed was pet treatment of an area rug. When the person came to clean, they said instead of the $60 I was quoted for a small room it would actually be per square foot, which was more. Which also makes no sense.
Fast, fair and good value.
Good and dependable service.
Great customer service