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based on 83411 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very quick turn-around and professional service.
Excellent service! Technician went above & beyond to make sure we were satisfied! Would highly recommend!
It works without the circular scrubbing
Jessy was EXTREMELY polite and was gentle with the walls, using covers and not slinging anything around. While he did work hard, we found that he overlooked all the crevices between the cushions, we checked everything after the sofas were dry and found that these areas where still quite dirty and a good amount of dirt and crumb debre was still present. It was not up to the standard I was expecting.
I have used Zerorez for over 10 years and have had nothing but great results. Technicians are always friendly and great to work with.
Good man good job
Knowledge reliability and quality of work.
Very friendly and curtious staff
My technician was amazing. He was so knowledgable and really educated me on carpet cleaning. The professionalism and customer service was top-notch. And, most importantly, the floors before and after result were fantastic.
Clean and safe
He was absolutely wonderful!!! Communicative, professional and my carpets look awe!
My tech was friendly and knowledgeable. He took time to clarify my options and find the best one for my needs.
Friendly service and did a great job!
you advertised, even on radio, 3 rooms for one price, no disclaimers !!. when tech got here, and did review then it's a different price, doubled!! THE TECH WAS GREAT NO PROBLEM WITH HIM DID A GOOD JOB. I don't mine praying for good service, have used you guys for many years, but I don't like the bait and switch tactic. Going to look around next time.
TD
Dee, the young man who came out, was very professional and friendly. He did a wonderful job.
We really liked the service and would highly recommend this to friends
Tech person is professional and pleasant. Cleaning was done fast and effective.
First cleaning, we had caused a very strong odor in a bedroom. Technician came back out to try to rectify and it did not work and we are now spending three times as much as the original carpet cleaning to get it taken care of. Contacted management for Discount and told nothing could be done.
Very disappointing considering the business we’ve give to you in the past.
Kevin was prompt and did a very good job.
I have always been satisfied with the quality of work from Zeroez technicians.
They all have been friendly and helpful.
We have used zero rent for more than 10 years. The service is usually great. I’ve never spent more than $160 to have the same three rooms done. The technician up sold my husband a bunch of stuff we didn’t truly need, and our bill was over $600. I gotta go shopping for a new carpet cleaner, because you all ripped us off unnecessarily. We are senior citizens on Social Security and wish we didn’t have to do this.
No chemicals used.
My carpets look great. Thanks!
could not do upstairs rooms because hose was not long enough.
Caesar was done very quickly and thorough
In his cleaning!!!
I had Joe come over to clean my carpets he is simply amazing 🤩 carpets look great he is very fast and professional and I couldn’t be happier with how clean my carpet is now will definitely be calling zerorez back in the future
The technicians were courteous and professional. They did a good job.
No arriving within the schedule time frame. I had to call the call center why the technician was late. It took sometime to get a call back with an update . Since I was unable to reschedule for another day. I had to call a relative to be at the house to meet the technician.
Very clean process, no chemicals used in the process of cleaning the carpets. They did a good job.

Friendly knowledgeable technician. On time, pleasant, conscientious, knew what he was doing, was quick and thorough