- Phone: (214) 372-5326
- Visit Website
based on 83906 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Tech was prompt, polite and knowledgeable
Wonderful customer service from technician. Sharod was personable and professional the whole time. Carpet and upholstery got cleaned to my satisfaction. Will def continue being loyal to the Zerorez brand.
On the whole, very happy, easy to set up appointments, time frame for show up is very reasonable. One carpet not as cleaned as i thought it would be, but other places were exceptional!
My carpet was cleaned better than it has ever been cleaned! I also liked the citrus solution used.
Wonderful service and workers
My tech was very friendly and did a great job. Very pleasant to work with.
Once they got here they did a great job.
There was some delay in getting here so not sure where the disconnect was but my tech said he received a call from the office and he made it to my home within 15 mins.
Our technician was very professional and super informative. He did a wonderful job!
Very pleased with my service tech...friendly, thorough, diligent and hardworking!
NA
Eric walked in with a very positive attitude. I walked him through my home and he understood exactly what I needed and he explained how he was going to proceed. Eric was very courteous, professional and did a great job. He left with the same positive attitude that he walked in with. Highly recommend him.
Saying my 12-year-old carpet was absolutely filthy is an understatement. Between two dogs and general wear and tear, I thought the only solution would be to replace it. I did some research on carpet cleaning companies and found Zerorez to be the most highly rated. I scheduled an appointment and Justin arrived on time. We walked through the house, he suggested a treatment and got to work. After 3.5 hours, the job was complete. When I went upstairs to have a look. I was beyond shocked. I literally had tears in my eyes. My carpet looked BRAND NEW! Justin was awesome, explained everything to me - why he recommended certain treatments and not others, etc. I HIGHLY, HIGHLY recommend Zerorez. Thanks so much, Justin - you are the best!
I am very satisfied with the results and plan on having you guys come out twice a year.
Your guy did a fantastic job on my carpet.
I'm Happy Happy Happy😎😎😎
Fast and efficient. Very professional. I love my clean carpet.
Great service tech. Reasonable prices. Good results.
Technicians have always been personable, professional, diligent, and knowledgeable. They have gone a great job each time.
Cesar provided a thorough explanation of the Zerorez process. His recommendations were much appreciated. He worked efficiently and provided outstanding service. I am very satisfied with my Zerorez carpet cleaning experience.
I like that it is environmentally friendly and clean.
Great people, great service, great products all in one place!!
Professional. Process does work. Amazing the difference
Terry was super professional and efficient. He needs to be a trainer for your staff.
Great job. Tech was very knowledgeable and helpful. Will use them again.
Great customer one service! Our ZR technician was professional, friendly, thorough in his explanation of the treatment, and punctual. Our carpet looks great and we will definitely use ZR again.
Did a great job but a little pricey
Individual performing the services and the tools in which to clean.
It was a great service.
Prompt. Good communications, very friendly staff .
No chemical. Thorough treatment ! Justin Scruggs was great as a technician.
Charles was very thorough and did an excellent job on our carpet. Today it is so soft and looks great.
No residue on the carpet, and no chemical smell. Dries fast.