Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83891 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 29, 2020 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

great customer service and very clean carpets

Report a concern   January 28, 2020 — Rated 10 out of 10 by Richard Goodlett Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional job and great results.
Worth the money.

Report a concern   January 28, 2020 — Rated 9 out of 10 by Doug & Cinda Fulmer Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I liked your people the best. Boston and Seth were upbeat, positive guys who worked hard, were attentive to our questions, and knowledgeable about your processes. They did a couple of things for us for free that we appreciated. They made some positive suggestions for additional things we could do without being pushy. When they were done, our carpets looked great !!

Report a concern   January 28, 2020 — Rated 10 out of 10 by C.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My attendant did an awesome job. Carpets turned out great!

Report a concern   January 28, 2020 — Rated 7 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

My tech was awesome and knowledgeable. However, I don’t see the real difference from other carpet cleaning companies.

Report a concern   January 28, 2020 — Rated 8 out of 10 by D.P. Zerorez Dallas/Ft. Worth
What could we do to improve?

Not sure. Will have to see how the carpet does after your treatment

Report a concern   January 28, 2020 — Rated 10 out of 10 by L.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dries quickly and stays clean longer

Report a concern   January 28, 2020 — Rated 9 out of 10 by T.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service and on time. Knowledgeable technicians. Will use them again

Report a concern   January 28, 2020 — Rated 10 out of 10 by C.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good explanation and good service

Report a concern   January 28, 2020 — Rated 10 out of 10 by S.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Courteous employees- no chemicals and soap

Report a concern   January 28, 2020 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Liked the results plus good technician

Report a concern   January 28, 2020 — Rated 10 out of 10 by G.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals. Honesty. Integrity.

Report a concern   January 28, 2020 — Rated 10 out of 10 by T.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet cleaning

Report a concern   January 28, 2020 — Rated 10 out of 10 by Loretta Arthur Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Terri did a great job on our upstairs carpet. He was right on time and was very thorough in explaining the service.

Report a concern   January 28, 2020 — Rated 10 out of 10 by Diane and Jesse Shetter Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our carpet was not stiff like it was when other companies cleaned our carpet.

Report a concern   January 28, 2020 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets look amazing without the use of chemicals. The technician was friendly and agreeable.

Report a concern   January 27, 2020 — Rated 10 out of 10 by Brad Nelson- Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Experienced, Knowledgeable and Pleasant service technicians.

Report a concern   January 27, 2020 — Rated 10 out of 10 by T.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have been a loyal customer of ZeroRez for many years. I have white carpets in my home and rarely have found the technician not able to lift any dirt or pet stains with the ZeorRez method of cleaning.

I have also had my fine wool/silk rugs cleaned. Other than having to wait for them to come back long after they should have been delivered, I found that service to be very good as well.

The tile cleaning option in my bathroom really made a difference.

I have recommended your services to many friends. Some have not chosen to use ZeroRez option as the upcharges for pet stains, etc. made it virtually unaffordable. I have always chosen the additional protectant after each cleaning. It allows the next cleaning to be more successful in my opinion.

Report a concern   January 27, 2020 — Rated 10 out of 10 by Sharon Boswell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that it is chemical free.
My technician, Charles, was very friendly and great about explaining what he was doing.

Report a concern   January 27, 2020 — Rated 10 out of 10 by Tina Marshall Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Left my carpet smelling fresh and looking great

Report a concern   January 27, 2020 — Rated 10 out of 10 by L.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job always - I have recently recommended you to a friend and neighbor and she told me you are now her "go to" company for carpet cleaning!

Report a concern   January 27, 2020 — Rated 10 out of 10 by Selena Newman Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Safe for kids and pets

Report a concern   January 27, 2020 — Rated 10 out of 10 by Rod Moran Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We had a couple of problem spots on our carpet. Zerorez took the time to work on them until they were removed. Our technician showed great pride in his work and it was much appreciated!

Report a concern   January 27, 2020 — Rated 10 out of 10 by F.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Knowledgeable and capable servicemen, on time and polite.

Report a concern   January 27, 2020 — Rated 9 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was very impressed with the results and the professionalism of your representative.

Report a concern   January 27, 2020 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great fast service.

Report a concern   January 27, 2020 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very happy with the results of our carpet cleaning. They look new again and the house smells fresh. The technician was on time and professional. We will definitely use Zerorez again.

Report a concern   January 27, 2020 — Rated 10 out of 10 by M.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The fact that harsh chemicals aren’t used

Report a concern   January 26, 2020 — Rated 5 out of 10 by M.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The technician was a10....the results were a 10.... we have had many carpet services in 46 years but never had one who didn't move furniture because he was by himself so I (recovering from back surgery) had to help him....also...don't put the furniture back....every other company put the furniture back with plastic squares under the legs.....then "we don't vacuum" so I had to vacuum all the rooms before he could do his job. Very disappointed in the lack of explanation of your sale....saved money maybe but very poor communication with the customer. The technician felt bad about it all,it did a good job, so nothing but good report on him. Name removed

Report a concern   January 26, 2020 — Rated 10 out of 10 by L.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job!


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