- Phone: (214) 372-5326
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based on 83887 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service
Your techs are very professional and informative.
Your tech was awesome!!!! Very professional.
Everything is clean and fresh
Friendly staff and amazing results
My carpet was very dirty and technicians got it clean again. Very satisfied!
He worked very hard, cleaned some very dirty carpets and they look great!
Quicken dependable service. Reasonable prices. Knowledgeable technicians
Fast, efficient, professional and excellent job.
We have had them clean our carpets 2-3 times a year. They are professional and we are happy with their service.
Clean, fast, worked well. I really liked the Tech that’s did the work. He was polite and professional and did a great job.
Our tech was awesome and so very polite and professional. He was thorough with the work and really seemed to care about his job. hats off to him!
There is still a large spot on the carpet, which was the primary reason we called. Your chemicals or your process did not remove it. Moreover, the service technician was a nice guy, but wore his mask under his nose which is poor training.
My floor is clean
Wonderful Technician, great service, reasonable prices.
Website didn't have option to choose exact service I needed. Example, I chose shower cleaning, and the tech upon arrival said that only covered floor tiles and that it was another $150 for the actual shower. Carpets look better but still show stains. At the end, noticed the invoice said three rooms for $99 each, I only have two rooms and am 100% certain I picked two rooms when selecting service. No idea why the invoice was changed.
Your product cleans thoroughly without damaging the carpet by soaking it. Your technicians are reliable, well-trained, and always courteous.
The technician was great, the carpets were cleaned well and carpets felt soft to the touch.
However, many simple to remove spots and lightening of high traffic areas simply weren't well treated or removed in the Zerorez process. We paid considerably for extra spot treatment for a pet stained area and were pleased with effort made but still urine stains were visible. I later talked with friends that used the Zerorez service and they were also disappointed that the spot removal ability is lacking and simply cost too much for the results achieved. Sorry.
Awesome service! Very friendly and helpful!
The young man was very professional and I was well informed of your products and what to expect.
Ron returned my inquiry promptly and got us scheduled when we needed to get this done with minimal interference w/our tenants. Great job!
Great results. Friendly competent and quick service from my technician, Jeff. Reviewed before & then thoroughly reviewed & explained everything after. Good price. Mike at 2716 Round Uo Trail, Little Elm
Jeremy. was professional and courteous he wore his mask the entire time and in a COVID-19 era it was refreshing. Our carpet has never looked Better and my wife is so satisfied with the job. The old saying Happy Wife, Happy Life. Jeremy is truly a great asset to your company.
Sincerely,
Ilester Little
Your Technician's are thorough
The technician Jeremy was great! He was timely and very professional. He was also very knowledgeable regarding the system. I was disappointed because I had just had my carpet stretched and the technique that was use made ripples in my carpet. Also from the tv advertising , it stated that the carpet would dry very quickly between 4 and 6 hrs. I got my carpet cleaned on Wednesday July 1,2020 and today Sunday July 5, 2020 my carpet is still wet! I have not seen
any difference between your company and the regular carpet cleaning that is out there. One thing to do is to restretch my carpet. thank you Mrs. Last name removed
Professional service, good outcome
Well you do a good job at cleaning, but I have several companies I use depending on what deals they have.

Can do attitude, good customer service. Great job done on our last service call.