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based on 85418 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service and quality are great, but I still feel that you are too pricey.
We used you at our home and the carpets really did not get cleaned and then we have given you a 2nd chance at one of our rental properties and I met the technician, who noticed your equipment really wasn’t cleaning like it should, it was clogged up ) I now wonder if that was the issue at our home). he called maintenance and dispatch. They offered no help so we re scheduled for 2 days later so he could either get the equipment fixed or replaced so the carpets in our rental could be cleaned properly. The carpets at our home are still not cleaned properly and we will be using another service. And after you come back to the rental. We will not be using zerorez again. By the way. We own 15 rental properties.
The carpet still looked dirty after cleaning. We had a second cleaning and was told that the first cleaner used too hot of a steam and basically ruined our carpet to where they are unable to get the carpet to look clean
Awesome service. Tech was very forth-coming with infomation needed to make decisions.
Scheduling was easy, good follow up. Technician was courteous
Prompt, efficient, and thorough service which leaves my carpet and floors beautifully clean and sanitized is the reason that I always use Zerorez. Charles is the best technician I have ever had.
Great service. Carpets clean and dried well.
The pet enzyme seems to be working great and the carpet feels brand new.
Michael was very professional, polite, and personable. We were very impressed with the experience we got from him. Very cool guy and happy doing what he is doing for a living. Thanks Michael!
Our technician!
Very professional and well done! Always leaves the carpet looking great!
Our technician was professional, friendly, and trustworthy.
Definitely recommend.
My carpet looks new again! I had the pet treatment before the cleaning. It made all the difference.
The technician, Michael R, did a terrific job. He was knowledgeable, professional and very nice.
I will definitely use Zerorez again.
Zana Deros
was kind of disappointed in what happened with water that got in my outlet plug on floor
came in house and it was smoking house could have burned down now have to get electrician
to fix problem!!!
Great !!! Very happy with my guy!!!!
All clean!!! Great!!!
Great service each time and my carpets look refreshed and new
Great job .. The young man that did the work was awesome, I told him about areas that needed extra help and he did a GREAT job ...
Our technician was awesome. So knowledgeable and nice. Great job! Thank you!!
Prices, Service and Results
Great people to work with and they always do a really good job.
Provided Excellent Customer Service & Carpet Technician arrived early to complete required steam cleaning services. Took time to answer customers questions and offered upgraded cleaning services on site at affordable rates.
That technicians were sent out to correct a mistake(tracking sealer on marble floor) and did a fantastic job.
Technician was on time, very pleasant and professional, and did a good job on our carpets and rugs.
After smell. As it drys the oder of wet carpet tends over shadow the cleaning.
On time and the price is correct
Carpets now look like new and smell fresh. Great job getting spots out too
Shady business and advertisement practices, I will consistently review your business negatively both verbally and online until I have no reason to do so any longer.
Very clean and fresh smell. The technician was very professional.
After the carpets dried, they looked exactly the same. The spots don't look any different. The carpets don't look clean at all. Total waste of money. This was my first time ever using a professional carpet cleaning service and I feel like I got took. My father just passed away and lots of people are coming to my house and I paid almost $200 for absolutely nothing. This didn't help with what we are going through at all.